A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

 

Service Department Contact Number
A    
Abandoned Vehicles, Public Property (i.e., City Streets) Engineering Operations - Parking Office 604-519-2010
Abandoned Vehicles, Private Property Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

 

Accounts Payable – Supplier Invoice/Payment Inquiries Finance - Accounts Payable Clerk 604-527-4515
Administration, City City Hall, 511 Royal Ave, V3L 1H9 604-527-4552
Adult Drop-in Sports Queen’s Park Arenex 604-777-5121
Agendas, Council, Special Committees Legislative Services 604-527-4523
Agreements / Leases /Contracts, Copies of Legislative Services 604-527-4523
Animal Control Shelter 231 Ewen Ave, V3M 5B3 604-519-2008
Animals, Removal of Engineering Operations - Animal Control 604-519-2008
Archives - New Westminster Museum and Archives 302 Royal Ave, V3L 1H7 604-527-4640
Arenas - Moody Park Arena 701 8th Ave, V3M 2R2 604-525-5301
Arenas - Queen's Park Arena 1st Street & 3rd Avenue 604-777-5111
Arenex - Queen's Park Arenex 1st Street & 3rd Avenue 604-777-5121
Arts Council of New Westminster Centennial Lodge - Queen's Park @ 1St St & 3rd Ave 604-525-3244
Assessment Information Finance - Tax Clerk 604-527-4550

 

 

B    Back to Top
Bandshell in Queen's Park Queen’s Park Arena 604-777-5111
Bandshell in Queen's Park - Hotline Queen’s Park Arena 604-527-4634
Banners, approvals Engineering 604-527-4592
Banners, Hanging & Repairs Electrical 604-527-4528
Barking Dogs Engineering Operations - Animal Control 604-519-2008
Beer Gardens (Liquor License Special Occasion Permits) – applications for events in Recreation Facilities Parks and Recreation 604-527-4567
Bees Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

 

Relocation of honeybees: Arne Axen 604-526-7464
Bench Donations Parks and Recreation 604-527-4567
Bicycle rack locations Engineering 604-527-4592
Birthday Greetings from the Mayor Mayor's Office 604-527-4522
Block Watch Police Service 604-529-2446
Board of Variance Development Services - Planning 604-527-4532
Booking, Sports Facilities & Fields Parks and Recreation 604-527-4567
Booking, Rose Garden Parks and Recreation 604-777-5111
Boulevard Repairs, Concerns Engineering Operations - Streets and Sidewalks Division 604-526-4691
Boulevard Trees Parks and Recreation 604-527-4567
Budgets Finance - Director of Finance & IT 604-527-4514
Building Inspections Development Services - Building & Plumbing Book a building inspection: 604-527-4620 Book a plumbing inspection: 604-527-4610 For General Enquiries: 604-527-4580
Building Permits Development Services - Building & Plumbing 604-527-4580
Building, Abandoned , Vacant or Unsecured - Reporting Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Burial Permits Cemetery 604-522-1323
Burning Fire Prevention 604-519-1004
Bus Service, Schedules and Routes Translink 604-953-3333
Business Licenses Development Services - Licencing 604-527-4565
Buskers / Street Entertainers Development Services - Planning 604-515-3767
Bylaw Enforcement Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Bylaws, Copies of Legislative Services 604-527-4523

 

 

C    Back to Top
Canada Games Pool 65 E 6th Ave, V3L 4G6 604-526-4281
Canadian Lacrosse Hall of Fame 65 E 6th Ave, V3L 4G6 Email: allan@lacrosse.ca
Cardboard, Disposal of Recycling Depot - Sixth Ave and McBride Blvd 604-968-4208
Cars, Blocking Driveway Engineering Operations - Parking 604-519-2010
Catch basins - plugged Engineering Operations 604-526-4691
Cemetery - Records Public Library - Reference Department 604-527-4665
Cemetery - Maintenance Caretaker, 100 Richmond Street 604-522-1323
Cemetery – Plot and Interment Inquiries Caretaker, 100 Richmond Street 604-522-1323
Centennial Community Centre & Fitness 65 E 6th Ave, V3L 4G6 604-777-5100
Centennial Lodge, Booking & Information Queen’s Park Arena 604-777-5111
Century House 620 - 8th Street, V3M 3S2 604-519-1066
Chauffeurs' Permits Police Service 604-525-5411
Child Identification Program Police Service - Crime Prevention Office 604-529-2446
Child Care Facility Inquiries Development Services - Planning 604-515-3777
City Administrator - Lisa Spitale   604-527-4552
City Crest/Coat of Arms Communications 604-527-4559
City Hall 511 Royal Avenue, V3L 1H9 604-521- 3711
City's Website Communications 604-527-4559
Clean Green Curbside Collection

Engineering Operations, Sanitation

604-526-4691
Comfort Letters Development Services 604-527-4532
Commercial Garbage Pick-up Engineering Operations - Sanitation Division 604-526-4691
Commercial Vehicle Decals Development Services- Licencing 604-527-4565
Committee Meetings, Information Legislative Services 604-527-4523
Communications Adminstration 604-527-4688
Community Profile Development Services - Planning 604-527-4562
Composters Subsidized composter program Call for availability 604-526-4691
Concessions/Catering, Park Queen’s Park Arena 604-777-5111
Construction Noise Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Controlled Substance Complaints Police Service - Drug Section 604-525-5411
Council Information, Meetings Legislative Services 604-527-4523
Court Dispositions Police Service - Operational Records – Criminal History 604-529-2442
Crime Prevention Police Service - Crime Prevention Office 604-529-2446
Criminal Record Checks Police Service - Operational Records – Criminal Record Checks 604-525-5411
Cycling Engineering 604-527-4592

D    Back to Top
Dangerous Goods - Transportation

CANUTEC (emergencies)

TDG  office in your region or CANUTEC

613-996-6666 or *666 on cell phones

613-992-4624

 

Dangerous Goods - Clean-up (spills)   1-800-663-3456
Dead Animals on Road, Removal Engineering Operations - Animal Control 604-519-2008
Debris on Street/Road Engineering Operations - Street and Sidewalks Division 604-526-4691
Demographic Information Development Services - Planning 604-527-4562
Demolition Permits Development Services - Building & Plumbing 604-527-4580
Development Permits - Non-Downtown Development Services - Planning 604-527-4588
Development Variance Permits - Downtown Development Services - Planner 604-527-4513
Development Variance Permits - Non-Downtown Development Services - Planning 604-527-4588
Development Variance Permits - Single Detached Development Services - Planning 604-527-4503
Disabled Parking Meter Use $25.00 Fee Also need SPARC permit
Disabled Parking Decals Engineering Department 604-527-4592
Dispute a Parking Ticket Engineering Operations, Parking Services 604-519-2010
Ditches Engineering Operations - Sewers Division 604-526-4691
Dogs, Barking Engineering Operations - Animal Control 604-519-2008
Dogs, Complaints of Running Loose/ Vicious/ Cleaning up after Engineering Operations - Animal Control 604-519-2008
Dogs, Licenses Engineering Operations - Animal Control 604-519-2008
Donations, Tree and Bench Parks and Recreation 604-527-4567
Drainage, Storm Water and Drainage problems Engineering Operations - Sewers Division 604-526-4691
Drug Education Police Service - Drug Section 604-525-5411
Drug Section – investigation and enforcement of controlled substances Police Service - Drug Section 604-525-5411
Dumpsters Engineering Operations - Solid Waste and Recycling 604-526-4691
Dumping, Illegal Engineering Operations - Solid Waste and Recycling 604-526-4691

E    Back to Top
Economic Development Economic Development 604-527-4536
Economic Development Policy Economic Development 604-527-4536
Election Information (Municipal) Legislative Services 604-527-4523
Electrical Customer Service – Billing and Collections, General Inquiries, Applications and Discontinuance Order, Payment Options, Meter Reading Finance - Utilities Department 604-527-4555
Electrical Inspection & Permits (Provincial Agency) BC Electrical Safety Branch 200 - 505 Sixth Street New Westminster, BC V3L 0E1 604-660-6286 / 778-396-2000
E-Mail postmaster@newwestcity.ca  
Emergency (Ambulance, Police, Fire)   9-1-1
Emergency Program and Preparedness Administration - Emergency Planning 604-515-3794
Employment Opportunities Human Resources 604-527-4605
Engineering Department City Hall, 511 Royal Ave, V3L 1H9 604-527-4592
Engineering Operations Operations Yard, 901 - 1st St, V3L 2J1 24 hour Emergency Line 604-526-4691
Environment/Environmentally Sensitive Areas Development Services - Planner 604-527-4532
European Chafer Information Parks and Recreation 604-527-4567

F    Back to Top
Facility Rentals and Bookings (City-owned), Parks Parks and Recreation 604-527-4567
Farm and Zoo Information Queen’s Park Arenex 604-777-5121
False Alarms Police 604-529-2420
Fee Schedule - Building Permits, etc. Development Services - Building & Plumbing 604-527-4580
Fee Schedule - Dog License Engineering Operations - Animal Control 604-519-2008
Fee Schedule - Filming Cultural Services Coordinator 604-527-4567
Fee Schedule - Subdivision Application Engineering 604-527-4592
Fee Schedule - Water, Sewer, & Garbage Utilities Finance - Tax/Utilities Clerk 604-527-4550
Field Bookings Parks and Recreation 604-527-4567
Field Condition Hotline Parks and Recreation 604-527-4634
Fill Permits Engineering 604-527-4592
Film Locations Film Coordinator 604-527-4613
Filming in a Park Film Coordinator 604-527-4613
Filming in the City Film Coordinator 604-527-4613
Finance & Information Technology City Hall, 511 Royal Avenue, V3L 1H9 604-527-4606
Fingerprinting for Visas, Immigration, Security Checks and Pardon Applications Police Service - Operational Records – Criminal Record Checks 604-525-5411
Fire & Rescue Services - Administration  #1 East 6th Ave., V3L 4G6 604-519-1006
Fire & Rescue Services - Emergency Calls Only 9-1-1
Fire & Rescue Services - General Inquiries 604-519-1000
Fire Inspections, Investigations, & Public Education Fire Prevention 604-519-1004
Fireworks Fire Prevention 604-519-1004
Fitness Centre, Canada Games Pool 65 E 6th Ave, V3L 4G6 604-526-4281
Fitness Centre, Queensborough Community Centre 920 Ewen Ave, V3M 5C8 604-525-7388
Food Scraps Curbside Collection Engineering Operations, Sanitation 604-526-4691
Freedom of Information & Protection of Privacy, City - Inquiries and Requests Legislative Services 604-515-3754
Freedom of Information, Police Service - Inquiries and Requests Police Service - Information and Privacy Coordinator 604-529-2468

G    Back to Top
Garbage (Solid Waste), Water and Sewer Rates Finance - Tax/Utilities Clerk 604-527-4550
Garbage Collection & Schedules/ Calendar Engineering Operations - Solid Waste and Recycling 604-526-4691
Garbage Tags - Inquiries Engineering Operations 604-526-4691
Garbage Tags - Purchase Tags are available for purchase from Finance Dept at City Hall, Centennial Community Ctr, Century House or Queensborough Community Center.  
Garbage, Illegal Dumping of Engineering Operations - Solid Waste and Recycling 604-526-4691
Garbage, Special Pick Ups (min. charge $25.00 estimate required) Engineering Operations - Solid Waste and Recycling 604-526-4691
Gas Leak Fire Department 911 then call Terasen Gas 604-298-1400
General Inquiries City Hall 604-521- 3711
GIS, Mapping & Surveying Finance & IT - GIS Technologist 604-527-4586
Graffiti Complaints Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Graffiti Removal Program Police Service - Crime Prevention Unit 604-529-2446
Grants, City Finance Department 604-527-4514
Gymnastic Lessons Queen’s Park Arenex 604-777-5121
Gypsum Disposal New West Gypsum, 38 Vulcan Street 604-520-6647

H    Back to Top
Hall and Facility Rentals (City-owned) Parks and Recreation 604-527-4567
Hanging Baskets Queens Park Arena 604-777-5111
Hazardous Materials – Disposing of Solvents, Flammable liquids Hazardous Waste Line, Ministry of the Environment, Lands & Parks 604-582-5200
Heritage Inquiries Development Services - Planning 604-527-4532
Historical Resources – funeral records, cemetery records, old newspapers, city directories, books, maps and more Public Library - Reference Department New Westminster Archives 604-527-4665 604-527-4640
Home Owner Grants (Provincial) Finance - Tax Clerk 604-527-4550
Human Resources City Hall, 511 Royal Ave, V3L 1H9 604-527-4605

I    Back to Top
Ice Rentals, Moody Park Arena 701 - 8th Ave 604-525-5301
Ice Rentals, Queen’s Park Arena Queen's Park at 1st St and 3rd Ave 604-777-5111
Illegal Suites Development Services - Planning 604-527-4503
Impound Yard Engineering Operations - Tow Office 604-519-1026
Income Assistance Subsidy – Recreation Programs Parks and Recreation 604-527-4567
Integrated Services Development Services 604-527-4657
Internet Site, City www.newwestcity.ca or comments to the Postmaster 604-527-4559
Internet - Public Access Public Library at 716 6th Ave 604-527-4665
Irving House Historic Centre and Museum (See also New Westminster Museum and Archives) 302 Royal Ave, V3L 1H7 604-527-4640

J,K,L    Back to Top
Job Opportunities Human Resources 604-527-4605
Labour Relations Human Resources 604-527-4605
Lacrosse Hall of Fame 65 E 6th Ave, V3L 4G6 Email: allan@lacrosse.ca
Land Inquiries (re: Purchase, Sale, Rights of Way or Lease of City Property) Development Services - Planner 604-527-4503
Legislative Services   604-527-4523
Librarian - "Ask a Librarian" – call or via e-mail to: listener@nwpl.ca Public Library - Reference Department 604-527-4665
Library - General Inquiries 716 6th Ave, V3M 2B3 604-527-4660
Library - Service at Home (for those physically unable to get to the library) Public Library 604-527-4660
Library – Children’s Dept Public Library - Children’s Dept 604-527-4677
Library - Hours & Programs (24 hrs) Public Library 604-527-4659
Library - Meeting rooms (available to local organizations, community groups - not for commercial purposes) Public Library - Administration 604-527-4676
Library Memberships Public Library - Circulation Department 604-527-4660
Library, Website: www.nwpl.ca Public Library 604-527-4660
Licences, Business License Inspector 604-527-4566
Licenses, Dog Engineering Operations - Animal Control 604-519-2008
Special Occasion Permits, Beer Gardens – applications for events in Recreation Facilities Parks and Recreation 604-527-4567
Litter, Garbage Engineering Operations - Solid Waste and Recycling 604-526-4691
Littering - Unsightly Premises Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Local Improvements for Storm Sewer, Curbs, Sidewalks, Street Lights, Road and Lane Paving Engineering Department 604-527-4592
Lost & Found Property Police Service - Constable 604-529-2432

M    Back to Top
Mapping and Surveying Engineering Department - GIS Technologist 604-527-4586
Maritime Museum, Samson V Fraser River at the Quay 604-522-6894
Mayor's Office 511 Royal Ave, V3L 1H9 604-527-4522
Memorial Plaza at City Hall - Booking Parks and Recreation 604-527-4567
Memorial Tree and Bench Donations Parks and Recreation 604-527-4567
Minutes, Council and Special Committees, Copies of City Clerk's Office 604-527-4523
Moody Park Arena 701 - 8th Ave, V3M 2R2 604-525-5301
Municipal Election Inquiries City Clerk's Office 604-527-4523
Museum and Archives 302 Royal Ave, V3L 1H7 604-527-4640
N    Back to Top
New Westminster Museum and Archives (including Irving House) 302 Royal Ave, V3L 1H7 Museum Hours Wed - Sunday, 12:00PM - 5:00PM 604-527-4640
Noise Bylaws Development Services - Integrated Services

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Noise Bylaws/Construction Noise – Complaints/Inquiries Police (evenings and weekends) 604-525-5411
Noise Bylaw/Construction Noise Bylaw Exemptions Development Services - Manager, Licensing and Integrated Services 604-527-4645
Noise (Construction) Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Noise Development Services - Bylaw Enforcement Officer

604-527-4603 (Locations from 5th St Eastward towards Sapperton); 604-515-3806 (Locations between 13th and 6th Streets); 604-527-4622 (Locations from 14th St Westward, including Queensborough)

Noise General Information Development Services -Integrated Services 604-527-4657
Nuisance, Complaints and Inquiries Police Service 604-525-5411
O P Q R S T U V W X Y Z   Back to Top

 

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