Parking

Parking Services

Parking Services is responsible for the enforcement of the Street and Traffic Bylaw 6027 as approved by City Council.  We assist in ensuring the safety of motorists and pedestrians, respond to requests and complaints from the public, and monitor the use of permits.

Information on what to do if you receive a parking ticket:

A Bylaw Offence Notice (or parking ticket) is issued when a vehicle is found to be in violation of a City Street Traffic Bylaw.  If you receive a ticket, it’s encouraged that you respond to our office with your decision to (1) pay the ticket or (2) advise that you wish to dispute the ticket in court.

By taking no action, it only prolongs a process in which the fine owing increases if not paid or responded to within 14 days of the date of issue.

In some cases individuals who fail to respond to Bylaw Offence Notices are “personally served” with a Summons to attend Court.  Failure to respond to this Summons can result in an Arrest Warrant being issued for the individual.  Individuals who ignore Bylaw Offence Notices risk having their vehicles impounded if found to be in violation at a later date.

How to Pay a Parking Ticket?

Payment can be made in person, by phone or via mail, see below.  Please include a copy of the violation ticket or reference the ticket number with payment.

How to Dispute a Parking Ticket?

The Bylaw Notice Dispute Adjudication System allows municipalities to deal with bylaw disputes at the local level. If you wish to dispute a Bylaw Offence Notice you are required to apply in writing to the Parking Services Office within 14 days of receiving the Notice. As part of the dispute process, you will discuss your case with a Screening Officer who will consider all the facts and any special circumstances and based on set criteria, the Officer may uphold or quash the ticket.

If after speaking to a Screening Officer you still wish to have an adjudicator hear your case, you will be given a date for adjudication, which is held at the City of New Westminster City Hall. You have the option of making your representation in writing, by phone or in person. If you are not successful in the dispute, you are required to pay the full fine and a $25 adjudication fee.

If you have any further questions, please contact Parking Services at 604-519-2010 during normal business hours (Monday to Friday 8:30am to 4:30pm).