What's New
City of New Westminster Account Login Email

Many New Westminster residents recently received an email from the City of New Westminster providing them with account login information for our new Perfect Mind online registration and booking system. This email is not spam, and the information can be trusted.

The City of New Westminster is preparing to launch a new online registration and booking system on February 20, 2018. In preparation for the launch, we transferred many of our existing user accounts into the new system. On Thursday, February 8th, 2018 an email from New Westminster Parks and Recreation was sent providing information about the new registration system and notifying customers to expect an email from Perfect Mind with their account username and temporary password. If you did not receive this email, please check your spam folder to see if it is there.  

Please do not delete the email you received from Perfect Mind with your account information. Click on the link provided in the email, and enter your username and temporary password. Once you have logged in, we ask that you review your information and ensure that everything is complete and correct. If you have already deleted it, please check your trash folder to see if it can still be retrieved.

If you are unable to retrieve the email and need us to re-send you a temporary login, please email New Westminster Parks and Recreation at with your name so that we can re-issue you the temporary password email.  

We apologize for any confusion this has caused, and we will continue to work with Perfect Mind to improve future communication. For more information on our new online registration and booking system, please visit www.newwestcity.ca/activeliving.

Date posted:February 13, 2018