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FortisBC Message - Reduction of natural gas consumption

An Enbridge natural gas transmission pipeline north of Prince George was recently ruptured. This pipeline feeds the FortisBC system. As a result of the natural gas pipeline incident, FortisBC is asking customers to reduce their use of natural gas.

FortisBC is asking customers to avoid non-essential use of gas until the pipeline supply issue in the north is resolved to ensure they're preserving the flow of natural gas.

  • They are asking customers to turn off their thermostat and limit other use of natural gas as much as possible. This can be as simple as using less hot water, or not turning on your fireplace. Their VP of external relations, Doug Stout, explains further in this video.
  • FortisBC recognizes that in some parts of BC it may be impractical to turn off thermostats due to cold weather. Even turning the temperature down as much as possible and reducing other natural gas usage will help.
  • Although FortisBC’s system is not damaged, they're working hard to continue providing energy for your homes and businesses.
In response to the request from FortisBC, the City of New Westminster will be reducing non-essential natural gas consumption in all civic facilities where this is practical without affecting the user experience. Community centers, public library, civic arenas and the Canada Games Pool will not be affected. 


If you smell gas, you need to leave the area and call the FortisBC 24-hour natural gas emergency line at 1-800-663-9911 or 911.

For more information, please visit www.fortisbc.com

Thank you for your cooperation.
Date posted:October 11, 2018