What's New
2024 Annual Flat Rate Charges

Annual flat rate utilities consists of water, sewer and solid waste charges. Utility statements are mailed late February. To be eligible for the discounted amount, all fees must be paid in full on or before the May 3, 2024 due date, whether or not you have received a bill. Payments received after this date will not be eligible for the discounted amount.

Go Paperless by signing up at MyCity

MyCity is a secure, all-in-one, online service that allows residents and businesses to access information about their City of New Westminster accounts, and register for eBilling. It's easy to use and all information is protected by private access codes.

Use MyCity to:

  • Access account information
  • View current and past bills
  • View account payment history
  • Receive your tax notice electronically (eBilling)

Go paperless by signing up at www.newwestcity.ca/mycity

Pre-Authorized Pre-Payment Plan

The pre-authorized pre-payment plan (PAPP) is designed to put money towards next year’s Annual Utilities.

The PAPP will accumulate 10 monthly withdrawals from your bank account and apply the funds towards your Annual Utilities balance in February (withdrawal starts May 1 to Feb 1).

PAPP Application is available online at newwestcity.ca/services/online-forms

Bill Payment Options

Pay your bill online, at your financial institution, via credit card, by mail, or in-person at City Hall. Find details about each option here. 

Date posted:March 1, 2024