Multi-visit Pass Extensions

Do you have a multi-visit pass that expired between March 15, 2020 and now? You may be eligible to have your visits extended due to our service disruptions over the last 4 years. If this sounds like your situation, please email activepasssupport@newwestcity.ca with your full name and account phone number or inquire at one of our parks and recreation facilities. If eligible, you will receive a non-monetary multi-visit pass equal to the number of lost visits. You must submit your request by December 31, 2025.