Information Technology Services
Information Technology Services supports and guides the operations of the City of New Westminster through the strategic management of computer assets and ensuring proper functioning of the IT infrastructure, such as voice and data networks, mission critical systems and desktop computing devices. IT Services also provides advice, project management and GIS services to all departments in the organization.
Information Technology Services consists of the following entities:
- Application Group – responsible for analyzing, implementing and maintaining all software applications to meet City business needs;
- Corporate GIS Services – responsible for developing and maintaining all GIS data and mapping services for all departments;
- Network Services – responsible for designing, installing and maintaining all LAN, WAN, VOIP and City servers.
- Help Desk Services – responsible for providing first line technical support and ensuring quality customer care to users.
Together, Information Technology Services function as a team and plays a key role in the effective guidance and advancement of technology solutions in better serving the community.
Alvin K. Chok,
Chief Information Officer
Tel 604-527-4553 Fax 604-527-4600