Bill Payment Options

To make paying utility bill and property taxes as convenient as possible, the following options are available:

  • Online and telephone banking - please contact your financial institution for further information
  • By mail or in person at:

511 Royal Avenue, New Westminster, BC, V3L 1H9

Office Hours:
Monday, 8:00 am - 7:00pm
Tuesday to Friday, 8:00 am to 5:00 pm

After hours payments may be dropped off in the City Hall drop-off box located at the north entrance of City Hall.

  • INTERAC Bank Debit Card at City Hall (please ensure your debit card daily transaction limit is sufficient before presenting card for use). 
  • Credit card payment for taxes and utilities accepted online only. A convenience fee of 1.75% will apply.
  • At any chartered bank and participating trust companies, credit unions and at automated banking machines. Payments after the tax due date may be made at City Hall only.
  • Queensborough Community Centre:
    • For office hours call 604-525-7388
      Please be sure to bring your current year Tax Notice with you.
  • Pre-authorized Payment (for Property Taxes and Residential Flat Rate Utilities only). Allows you to prepay next year's taxes and residential flat rate utilities by automatic monthly withdrawals from your bank account. More information and a printable application form is available here.
  • By telephone and internet banking service. Please contact your bank or financial institution with your folio/account number.