Bill Payment Options

To make paying utility bill and property taxes as convenient as possible, the following options are available:

  • Online and telephone banking – please contact your financial institution for further information.
  • By mail or in person at:

511 Royal Avenue, New Westminster, BC, V3L 1H9

Office Hours:
Monday, 8:00 am - 7:00 pm
Tuesday to Friday, 8:00 am to 5:00 pm

After hours payments may be dropped off in the City Hall drop-off box located at the north entrance of City Hall.

  • INTERAC bank debit card at City Hall (please ensure your debit card daily transaction limit is sufficient before presenting card for use).
  • Credit card payment for taxes and water/sewer utilities accepted online only  a convenience fee of 1.75% will apply.
  • Credit card payment for electric utility accepted in person at City Hall.
  • At any chartered bank and participating trust companies, credit unions and at automated banking machines – payments after the tax due date may be made at City Hall only.
  • Queensborough Community Centre:
    • For office hours call 604-525-7388
      Please be sure to bring your current year tax notice with you.
  • Pre-authorized payment (for property taxes and residential flat rate utilities only) – allows you to prepay next year's taxes and residential flat rate utilities by automatic monthly withdrawals from your bank account.
    More information and a printable application form is available here.
  • By telephone and internet banking service. Please contact your bank or financial institution with your folio/account number.

For electronic payments, allow at least three business days prior to the due date.