Financial Assistance

Please also see the B2B section as there may be supports from other businesses that are relevant to you.


The New Westminster Utility Commission has  introduced COVID-19 customer relief to arrange for deferral or flexible payment plans. Customers are encouraged to call the City of New Westminster revenue and collections team at 604-527-4555 to discuss bill payment options.


  • COVID-19 Leave
  • BC Housing orders no eviction for non-payment of rent
  • BC COVID-19 Action Plan This has been updated to include more benefits. $5 billion plan that includes $2.2 billion for businesses and recovery. Plan includes tax changes and additional benefits. Highlights include:
    • Enhanced tax flexibility — The Province is extending tax filing and payment deadlines for the PST, the Employer Health Tax, the municipal and regional district tax, the carbon tax, the motor fuel tax, among others to September 30, 2020
    • Deferral of carbon tax increase — The provincial carbon tax increase scheduled for April 1 will be delayed and reviewed by September 30
    • Tax relief for Class 4, 5, 6 property classes — School tax on the business property class as well as the light- and major-industry classes will be cut in half for 2020
    • Delay of new PST registration requirements — The new PST registration requirements on e-commerce and the implementation of PST on sweetened carbonated drinks will be delayed and their timing will be reviewed by September 30
    • BC Emergency Benefit for Workers — Tax-free one-time payment of $1,000 to British Columbians (EI-eligible and non-EI eligible) whose ability to work has been impacted by COVID-19, to be aligned with federal government program
    • Recovery Plan — $1.5 billion allocated to support long-term economic recovery, to be allocated once the pandemic has passed
  • COVID-19 Leave: Changes to Employment Standard Act — Employees who are unable to work due to COVID-19 related reasons are permitted to take unpaid, job-protected leave. This is retroactive to January 27, 2020.


  • Canada Emergency Business Account — Up to $40,000 loan, interest free for one year through financial institutions but fully backed by the federal government. For some businesses, up to $10,000 may be forgivable. Contact your financial institution to apply. 
  • Temporary Wage Subsidy — This program has been updated and will now provide up to 75 per cent wage subsidy, back-dated to March 15
  • Business Credit Availability Program provides financing in the private sector. Contact your financial institution to access the program. 
  • Canada Emergency Response Benefit (CERB) Application Provides $2,000 per month for four months to any workers who have lost their income for reasons related to COVID-19 including reasons of sickness, quarantine, taking care of those with COVID-19 as well as working parents needing to stay at home with children. This applies to wage earners, contract workers, and self employed individuals. Applications for this benefit will begin April 6 at the earliest, with payments to Canadians set for April 16.
  • Tax Flexibility — Businesses can defer paying income tax until September 1, 2020. GST payments, duties, and other remittances can be deferred until June
  • Employment and Social Development Canada — Details for employers on EI applications for their employees and Work-Share Program
  • COVID-19 Economic Response Plan — $27 billion in direct support to Canadian workers and businesses
    • Economic Development Office
      T 604-527-4536