ESS Response Activation Levels

  • Level 1 – Minor evacuation, an incident involving one or two families

    This involves no more than 12 evacuees, no Reception Centre (RC) activated, services are provided at the incident site (e.g., house fires, water main rupture).
  • Level 2 – Limited evacuation, an incident involving three or more families

    This involves more than 12 evacuees. Services are delivered either on site or in a Reception Center (e.g., neighbourhood or apartment block).
  • Level 3 – Extensive evacuation, large number of people impacted

    Multiple dwellings or neighborhoods are impacted. The number of Reception Centers and/or Group Lodging sites that are activated increase as needed.
  • General Inquiries
    8:30 am - 4:30 pm
    Monday - Friday (excluding statutory holidays)
    T: 604-519-1000

  • Public Safety and Prevention
    (inspections, oil tank inquiries, fire safety issues, public education)
    T: 604-519-1004