What do ESS volunteers do?

ESS provides short-term services (generally for up to 72 hours) to preserve the emotional and physical wellbeing of evacuees and response worker in emergency situations. This assistance includes providing food, lodging, clothing, emotional support, and family reunification.

There are monthly meetings and training sessions for all volunteers so they have the skills to:

  • Act as a liaison between the evacuees and the first responders.
  • Provide temporary services to evacuees and a safe place where they can gather to receive assistance and information.
  • Provide Emergency Preparedness education to the public and community organizations.


  • General Inquiries
    8:30 am - 4:30 pm
    Monday - Friday (excluding statutory holidays)
    T: 604-519-1000

  • Public Safety and Prevention
    (inspections, oil tank inquiries, fire safety issues, public education)
    T: 604-519-1004