Report missed collection
What if my carts weren't collected?
Please leave your carts out until the end of collection day (7:00 pm) BEFORE calling Engineering Operations to report a missed or tagged collection cart.
There is no guarantee your carts will be collected if you call more than 48 hours after your regularly scheduled collection day.
Why were my bins tagged?
If you have questions about why you received a tag or what are acceptable materials for your cart, please contact Engineering Operations at 604-526-4691.