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FREQUENTLY ASKED QUESTIONS

Does the Refresh affect current HRA applications?

From June 2021 until September 11, 2023, the City was not accepting new HRA applications in the Queen’s Park Heritage Conservation Area while the HRA Refresh work was undertaken. However, with the delay to the Refresh program, this suspension of new applications in Queen's Park has now been removed. New applications have continued to be accepted in other neighbourhoods. The results of the Refresh will not be applied retroactively to current projects, which will continue being reviewed under the original program they applied to.

When will the HRA Refresh be completed?
Council endorsed pausing the HRA Refresh program due to staffing challenges and a backlog of projects following the pandemic. A revised timeline and completion date for this work has not yet been set. We will update this page with more details following discussions with Council on the resumption of the work.    

How can I add to the conversation about the HRA Refresh?
Once a revised plan for how and when the HRA policy will be updated, opportunities to provide your comments and feedback will be communicated. Stay tuned for more details!