Stray/Found Pets

Important: If you see a loose dog without an owner around, this is an urgent matter. Please call us at 604-519-2008 (press 0). Provide us with as much information as possible – size & colour of dog, direction in which they were moving, and exact location you saw them last. If you are able to contain or restrain the dog, that is a big help!

Otherwise, if you have found a domestic animal that you believe is lost, please contact us at 604-519-2008 or shelter@newwestcity.ca with a detailed description and location. We will check our Lost Pet Reports to see if someone has reported that pet as missing. We will also try to trace any identification the pet may have, such as a tattoo or microchip. If you find a pet after hours, we regret that we are unable to assist until we open the next morning. However, there are veterinary hospitals who will either help you search for permanent ID or even possibly house the stray animal overnight until we open. 

You can also advertise the found pet virtually on sites/apps such as Pawboost, Missing Pets in BC, Facebook, Nextdoor, etc. 

Dogs, Rabbits, Guinea Pigs, pet birds, etc. are not allowed to roam in our municipality. Please contact us at 604-519-2008 or shelter@newwestcity.ca to file a Found Report with a detailed description and location. If we cannot find the owner, the animal can be brought to us for safe-keeping.

Cats are allowed to roam, as long as they are spayed/neutered and have permanent identification. Chances are the cat belongs to someone, especially if they are friendly and in good condition. Check with your neighbours to see if they recognize the cat. We don't want to inadvertently remove a cat from their home neighbourhood, as this significantly decreases the chance of a reunion.

However, if you think the cat is truly homeless and/or they are injured, pregnant, not-neutered, young kittens, etc., please contact us at 604-519-2008 or shelter@newwestcity.ca with a detailed description and location.