Tenant Support and Resources

Updated: January 12, 2021


Some of the important details impacting tenants from the latest provincial COVID-19 and tenancies update (December 2, 2020) are summarized below:

  • Information about safety protocols for COVID-19 and about where mask wearing is required in multi-unit  residential buildings can be found on the Province’s website.
  • A rent increase freeze is in place until July 10, 2021. If a tenant has received a notice that their rent is set to increase, they can continue to pay their current pre-increase rent amount until July 10, 2021. If a landlord does collect an increased amount between December 1, 2020 and July 10, 2021, a tenant can deduct the additional amount from future rent payments. This rent increase freeze does not include commercial tenancies, non-profit housing tenancies where rent is geared to income, co-operative housing and some assisted living facilities. Most rental housing situations are covered by the Residential Tenancy Act and the Manufactured Home Park Tenancy Act  however, some are not. More information about if a tenancy is covered Under B.C.’s Tenancy Laws can be found on the Province’s website.
  • Rent or utilities accumulated in British Columbia between March 18- August 17, 2020 is considered “affected rent”. Tenants cannot be evicted for rent accumulated during this period but the tenant must repay the affected rent by July 10, 2021 through a repayment plan.
  • Repayment Plans: Tenants can be evicted for failing to pay one or more installments from a valid repayment plan. More information about the requirements of the repayment plan can be found on the Province’s website.

There are a number of support options available to tenants facing financial difficulties. For more information, refer to the Key Information and Resources Document for Tenants during COVID-19.