Please fully review all Participation Information, safety guidelines and FAQ before booking to ensure a safe and enjoyable swim experience for all.

2020 Summer at Moody Park Outdoor Pool
Registration now Open!

We are happy to open to the public with limited services on July 15. We have modified our operating and safety procedures in consultation with the Lifesaving Society of BC and Fraser Health to ensure the safety of pool visitors and staff members.

All swimming visits require registration. No drop-in access is allowed. Swimming lessons will not be offered this season. Bookings must be made with members of your family household.

New Westminster residents will have priority booking each week throughout the summer on Thursdays. Non-residents may book swims on the Tuesday following.

Have questions? Call our friendly staff team for help: 604.526.4281

COVID-19 has totally changed how Parks and Recreation is allowed to operate. We appreciate your patience and attention to new procedures and guidelines in place to help keep everyone safe.

Available Services

  • Reserved Leisure Swimming 
  • Reserved Lane Swimming 
  • Registered Aquafit & Aqua Zumba classes
     

How to Register

Please review the full booking and schedule details provided below to be fully informed on new safety protocols before registering.

  Register online anytime.

 Register by phone 604.526.4281, available 8:30 am - 4:00 pm, daily.

 

Don't have a Parks & Recreation registration account yet?
Visit newwestcity.ca/activeliving or call 604.526.4281 and our friendly staff will help you create an account for you and your family.

    • Moody Park Outdoor Pool Safety Guidelines

      Please take the time to review the following guidelines to help keep swimmers and staff safe this summer.
      1. Anyone displaying COVID-19 symptoms will be asked to leave/refused admittance.
      2. Please come dressed in swimming attire prior to entering the facility and to plan to go home to shower and change after the swim.
      3. Lockers are not available. All personal belongings must be placed in assigned areas along the deck. Leave valuables at home. 
      4. Water fountains are not available. Please bring your own drinking water. Food is not allowed in the facility.
      5. Upon arrival, swimmers must line-up along the fence observing the 2-metre distance markers.
      6. Please maintain a minimum 2-metre distance from other family groups and staff while in line, on deck and in the water.
      7. Swimmers entering the facility must have prepaid for their reserved time slot. 
      8. Latecomers will not be allowed entry to the facility if they are more than 15 minutes late for their time slot.
      9. Cancellations must be made with 24 hours’ notice to receive a refund. Cancellation later than 24 hours of notice will not qualify for a refund. Call 604.526.4281. Cancellation policy applies to weekends. No-shows are tracked and failure to cancel may result in pool privileges being revoked. 
      10. No in-and-out privileges. 
      11. Swimmers must use the hand sanitizer station upon entering the facility.
      12. Please follow facility signage and arrows and staff direction. 
      13. All swimmers must use the deck showers to rinse off prior to entering the pool.
      14. Swimmers are required to stay in the pool space they have booked.
      15. Lanes are for length swimming and water running only. The deep end will not be available for diving, rock wall use or deep water play. 
      16. Aquafit class participants must maintain 4-metre spacing requirements for the class. Cones will be placed along the edge of the deck for reference. 
      17. Pool equipment will not be available. Limited Personal Floatation Devices available for children upon request. Swimmers may bring in their own pool toys. Large inflatable toys not permitted.  
      18. Notify a lifeguard if you require First Aid (additional protective measures will be in place). 
      19. At the end of the swim time, please promptly follow staff direction so that we may clean the space before the next swimmers arrive.
      20. Please review FAQ
      • Swim times are available to view and book 2 weeks at a time.
      • You may book up to two 1-hour time slots per week (Monday to Sunday). Additional bookings may be accommodated, space permitting, after 8:30 am on the date of the session.
        • New Westminster residents have priority booking with advanced registration.
        • You may book up to two 1-hour time slots per week. Additional bookings may be accommodated, space permitting, after 8:30 am on the date of the session.
        • Waitlist spaces for swims or classes are intended for members of the public who are unable to find space to register in their two 1-hour time slots per week. If you are on the waitlist for a specific time slot you may lineup for your waitlisted time outside of Moody Park Pool in the Waitlist lineup. Waitlists are allowed in if registered patrons do not show up. Waitlisted people will be allowed in based on the waitlist order.
        • Bookings can be made online anytime or over the phone 604.526.4281 (8:30 am - 4:00 pm, daily).
        • Payment for Leisure Swims and Aquafit/Aqua Zumba classes is now required at time of booking.
          Lane Swimming bookings: Lane booker is required to pay at the time of booking to reserve the lane. Lane guests (up to 3 additional swimmers) must pay at the pool before entry.

          Payments can be processed via debit or credit card online or over the phone. Alternatively, if cash is your only payment option, a swim credit can be added to your account for future registrations. Please call ahead to arrange. 

          We're sorry, our registration system cannot process bookings using an Active Moody Park Outdoor Pool 10-Visit Swim Pass. If you have purchased this pass, you may have it converted to a credit on your account for use towards swim bookings or other recreation program bookings. Please call our staff for assistance: 604.526.4281
        • Cancellations must be made with 24 hours’ notice to receive a refund. Cancellations made with less than 24 hours notice will not qualify for a refund. This policy also applies to weekend bookings. No-shows will be tracked and failure to cancel may result in pool privileges being revoked.

        Booking Schedule Book Online

        Date Range Available for  Booking

        Aquafit
        & Aqua Zumba Class Sets

        NW Resident Registration Opens
        Thursdays
        8:30 am

        Non-Resident Registration Opens
        Tuesdays
        8:30 am

        Jul 15 - 26

        Jul 15 - Aug 11

        Jul 9

        Jul 14

        Jul 27 - Aug 2

         

        Jul 16

        Jul 21

        Aug 3 - 9

         

        Jul 23

        Jul 28

        Aug 10 - 16

        Aug 12 - Sep 4

        Jul 30

        Aug 4

        Aug 17 - 23

         

        Aug 6

        Aug 11

        Aug 24 - 30

         

        Aug 13

        Aug 18

        Aug 31 - Sep 7

         

        Aug 20

        Aug 25

         

      • All swims and classes will run rain or shine.
        Please arrive 15 minutes prior to the start of your booking time for check-in.
        Schedule is subject change without notice.

        (Tap to view larger)

        Leisure & Lane Swimming 

        Leisure Swim:
        • Includes the use of the tot and shallow areas of the pool
        • this area of the pool is shared with a maximum of 24 people 
        • Pool depth ranges from .6 to 1.6 metres


        Lane Swimming:

        • One, 25-metre deep-end lane for swimming lengths, exercising or water running only. 
        • Bring up to 3 other people from your household (4 swimmers total) to share one lane.
        • The deep end will be strictly used for length swimming, water walking and exercise. Diving and deep-water play including the slide and rock wall will not be available. 


        Admission Rates & Passes:

        • Payment is required at the time of booking. Payments may be processed via debit or credit card. Alternatively, if cash is your only payment option a swim credit can be added to your account for future registrations. Please call ahead to arrange: 604.526.4281

        Children
        (0 - 3 years)

        Free

        Children, Youth,
        Adults & Seniors
        (4 - 65+ years)

        $2.00

        Active 10 Visit
        Pool Pass
        (4 - 65+ years)

        $20.00
        Call 604.526.4281 to purchase

        Free Admission for all ages on weekends.


        Aquafit & Aqua Zumba Classes

        All swims and classes will run rain or shine.
        Please arrive 15 minutes prior to the start of your booking time for check-in.
        60 min booking = 15 min pool check-in/orientation + 45 min class.

        Schedule is subject change without notice.

        Classes do not run on Stat holiday weekends:

        • BC Day: August 1 & 3
        • Labour Day: September 5 & 7

        Shallow Aquafit (15+ years)
        Beginners new to the water and fit individuals welcome!
        All abilities are assured a good workout.
        60 min booking = 15 min pool check-in/orientation + 45 min class.

        MONDAY
        Jul 20 - Aug 10    8:30 - 9:30 am   43520
        Jul 20 - Aug 10    7:00 - 8:00 pm   43522
        Aug 17 - 31          8:30 - 9:30 am   43523
        Aug 17 - 31          7:00 - 8:00 pm   43524
        Registration Fee: $10.50 / 3 classes

        TUESDAY
        Jul 21 - Aug 11    8:30 - 9:30 am    43527
        Jul 21 - Aug 11    5:30 - 6:30 pm    43531
        Aug 18 - Sep 1    8:30 - 9:30 am    43528
        Aug 18 - Sep 1    5:30 - 6:30 pm    43533
        Registration Fee: $ 14.00 / 4 classes, $10.50 / 3 classes

        WEDNESDAY 
        Jul 15 - Aug 5  8:30 - 9:30 am     43534
        Aug 12 - Sep 2  8:30 - 9:30 am   43535
        Registration Fee: $ 14.00 / 4 classes

        THURSDAY
        Jul 16 - Aug 6      8:30 - 9:30 am  43539
        Jul 16 - Aug 6      5:30 - 6:30 pm  43541
        Aug 13 - Sep 3    8:30 - 9:30 am  43540  
        Aug 13 - Sep 3    5:30 - 6:30 pm  43542
        Registration Fee: $ 14.00 / 4 classes

        SATURDAY
        July 18 - Aug 8   8:30 - 9:30 am     43546
        Aug 15 - Aug 29 8:30 - 9:30 am     43547
        Registration Fee: $10.50 / 3 classes


        Aqua Zumba (15+ years)
        A low impact, high energy workout with upbeat music for all fitness levels.
        60 min booking = 15 min pool check-in/orientation + 45 min class.

        WEDNESDAY
        July 15 - Aug 5 7:00 - 8:00 am      43536
        Aug 12 - Sep 2 7:00 - 8:00 am      43537 
        Registration Fee: $ 14.00 / 4 classes

        FRIDAY
        Jul 17 - Aug 7    8:30 - 9:30 am      43543
        Aug 14 - Sep 4  8:30 - 9:30 am      43545
        Registration Fee: $ 14.00 / 4 classes

      • Q: What measures are in place to keep me safe? 
        A: We have carefully calculated the number of people allowed into the facility to maintain appropriate physical distancing. We have enhanced our cleaning procedures throughout the facility. Our re-opening plan has been approved by public health.

        Q: Can COVID-19 be transferred through water?  
        A: There is no evidence that COVID-19 can survive in pools that are properly monitored and treated with the use of chlorine. The pool is electronically and manually monitored for appropriate chemical treatment.

        Q: Will City of New Westminster be enforcing physical distancing in and around the facility? 
        A: Markers and directional arrows will be placed around the pool facility. In the pool, lifeguards have been instructed to notify parents from different households to stay at least 2 metres apart. There will be markers in the pool to show Aquafit class participants where to stand.

        Q: Why is the swim just one hour and why can I only come to the pool twice a week?
        A: In order to accommodate as much of the community as possible we are operating at a reduced capacity and limiting bookings. Additional bookings may be accommodated, space permitting, after 8:30 am on the date of the session.

        Q: Can I swim in a different area from what I booked?
        A: No. Swimmers must stay within the area booked as each section has a maximum occupancy level.

        Q: If I am registered for a Leisure swim with two other people can I choose to not attend and give my spot to another person I know or family member?
        A: No. Only patrons who are registered under their correct name may enter the facility. If you choose to withdraw, your spot will go to the next person on the waitlist and cannot be used to register another person of your choosing. 

        Q: Will the slide/rock wall/deep end be open? 
        A: The deep end will be strictly used for length swimming, water walking and exercise, diving and deep-water play will not be available. 

        The rock wall and slide will not be available.

        Q: Can I use a change room?
        A: There will be very limited change room availability and only a few showers available. Please come prepared in your swimming attire prior to entering the facility and to plan to go home to shower and change after the swim.  Please note that these will be universal change rooms.

        Q: When will I be allowed into the facility? 
        A: Swimmers are allowed into the facility prior to the start of their booked swim time. Please arrive at least minimum of 5 minutes prior to your swim so that we may check you in but no more than 15 minutes prior to your swim. 

        Q: Will the water fountains be open? Can I bring food? 
        A: Water fountains will not be available. Please bring your own drinking water. Food is not allowed on the deck and must be eaten outside of the pool area. 

        Q: What happens if I am running late?
        A: The doors will remain open up to 15 minutes into the scheduled swim or class and then they will be closed. If you arrive late, your swim time will not be extended. If you miss your swim booking, you will forfeit the booking and have to rebook at another day and time. 

        Q: Can I book for my children but not come with them?
        A: Yes. Anyone 7 years of age or older may swim on their own. We strongly recommend that any child that is not a strong swimmer have a parent or guardian present and they stay within arms’ reach. 

        Q: Can I watch my children swim?
        A: Yes, but all patrons entering the facility are required to pre-register and pay before entering. You are welcome to watch from outside the fence if you are not registered to come in. 

        Q: Can I bring my own toys?
        A: Yes. Small pool toys and noodles are welcome. Sorry, inflatable toys are not allowed.

      • Participants must agree to and follow all staff direction, posted signage, registration requirements, criteria in the registration confirmation. In addition, Parks and Recreation is required to create a Healthy Participation Policy as well as a COVID-19 Safety Plan and Policy to guide Parks and Recreation services and safety requirements. Please understand that each source of information is designed to meet Provincial Health Officer requirements, as well as numerous other regulatory authorities requirements, all in support of your safety. As COVID-19 evolves, so will the requirements and safety needs.

        Healthy Participation Policy (PDF)
        Covid-19 Outdoor Services Safety Plan & Policy  (PDF)

        Common COVID-19 measures to reduce the potential of contracting or spreading this virus include:

      • COVID-19 has led to a number of Provincial requirements and department policies to help ensure your safety when participating in Parks and Recreations services, spaces and/or registered programs. In order to participate in structured free or paid services (i.e. a free drop-in swim at Moody Park Outdoor Pool or a paid registered day camp program) you will need to agree to COVID-19 policies, risk consent and screening needs during the sales process and when participating.

        CONSENT

        With the following understandings, and in order to participate in New Westminster Parks and Recreation Services, I accept on behalf of myself or my dependents, the following;

        1. By participating in New Westminster Parks and Recreation programs, services and/or visiting your indoor or outdoor spaces, I am at risk of contracting Covid-19, in spite of any precautions taken by me or by New Westminster Parks and Recreation;

        2. Covid-19 is a highly infectious disease and is easily transmitted between people who may or may not show signs of illness; and

        3. Covid-19 can infect people of all ages, regardless of health status, and is potentially fatal.

        DAILY SCREENING REQUIREMENT

        For your safety and the safety of others, all participants in Parks and Recreation services, programs or spaces must be healthy. To help ensure this, as part of the registration process and daily checks on applicable services, you will be asked:

        1. Do you have any of the following symptoms: fever, chills, shortness of breath, sore throat, stuffy or runny nose, loss of smell, headache, muscle aches, fatigue or loss of appetite?

        2. Are you or anyone you are living with either sick or quarantined?

        Any person answering yes (on behalf of themselves or a dependent) will not be able to participate and will be required to stay at home. In addition, if any person is exhibiting signs of illness, they will be required to leave any Parks and Recreation service or space. In either case, a refund (as applicable) will be granted. Exclusion: services involving digital participation.

         

      • Sales

        Due to COVID-19 and the closure of recreation facilities, we are only able to sell programs and services in two ways:

        a)  Online Sales all online sales will require an account and payment (as applicable) using a credit card or EFT transaction; or

        b)  Phone: sales can be completed through staff from 8:30 am to 4:00 pm, daily, by calling 604.526.4281. All phone sales will require a client account and credit card payment (as applicable) or an EFT payment if this information is available on your client account.

        Sales Limitations

        To help ensure your safety and to help reduce the potential transmission of COVID-19, the Province of BC requires us to ensure physical distancing. This will mean less people can participate in our summer services and spaces. Unfortunately this required service reduction has resulted in new registration restrictions to help accommodate residents and the highest number individuals. Restrictions include:

        Moody Park Outdoor Pool: Swims will require reservations via the sales process and be limited to  two 1-hour swims per week.

        Residency: New Westminster’s residents will receive the ability to register prior to non-residents.

         

      • Financial Assistance Program

        We are pleased to offer a new streamlined subsidy program
        The Parks and Recreation Financial Assistance Program is designed to support eligible residents participate in year-round active living. Eligible residents are entitled to a 50% fee discount on eligible memberships and registered programs. In the fall, Parks and Recreation will offer a number of free and low cost ($2 admission) drop-in opportunities in swimming, skating, sports and more. Visit the Drop-In Schedule web page for details on what and when. 
         

        ELIGIBLE SERVICE

        DETAIL

        Active 10 Visit &
        Active 30 Day memberships

        A client is limited to one membership and must fully use it before another can be purchased

        Registered Programs

        Registered programs are eligible unless they involve a third party operator; the fee is already subsidized; it is a private or semi-private lessons; and/or involves transportation costs.

        $2 Admissions

        Parks and Recreation will offer about 20 drop-in services per week with a reduced $2.00 admission fee to encourage participation and promote a ‘Try It’ experience for swimming, skating, fitness, sports, etc. The discounted $2.00 admission services are subject to change seasonally and are available to all customers, of any age, without restriction.

         
          
        How do I apply?
         
        There are two ways to apply and prove eligibility for Financial Assistance: 
         
        1. Have a social service agency complete the Financial Assistance Referral Letter and bring it, with proof of New Westminster residency, to a Recreation Facility customer service staff member during office hours. The Referral Letter can also be emailed to  and we will then contact you about your application and process.
         
        2. Bring proof that household income is below $50,000 (using one of the two document options listed below) and proof of New Westminster residency to a Recreation Facility customer service staff member during office hours. 
        i. Canada Revenue Agency Tax Assessment (dated within the past 12 months) or
        ii. Federal Government Child Benefit Notice (dated within the past 12 months)
         
        How does the Financial Assistance Program Work?
         
        Once approved, staff will create a Parks and Recreation account for you and other eligible household family members. Each family member will be provide 1,000 credits that can immediately be used to reduce the fee by up to 50% on eligible purchases through staff or through your online account. The credits have a one-year expiry, are non-transferable and have no cash value. After your credits expire, you can reapply using the application process.
         

        Access and Inclusion Policy and Financial Assistance Program(PDF)

        Financial Assistance Referral Letter(PDF)

      • COVID-19 has totally changed how Parks and Recreation is allowed to operate and we are currently doing everything differently. We have done our best to ensure that our information is accurate and complete, but if we got it wrong in any of our print or online materials, the information or fee provided by our customer service representatives will be deemed accurate.