April 2, 2020
Calendar of Events

Friday, April 3
11:00 am
Special Regular Meeting of Council

Monday, April 6
2:00 pm
Special Regular Meeting of Council

Live stream council meetings at newwestcity.ca/council

Resources for the Community

We know many residents are struggling financially during this time. Here are some ways we can help.

Rent Bank Program expansion

For the duration of the COVID-19 pandemic, access to the City’s Rent Bank Program will be enhanced for renters at risk of eviction due to loss of income and inability to pay rent.

Enhancements to the program include:

  • Interim eligibility criteria to allow renters at risk of evictions due to loss of income and inability to pay rent to access loans
  • Enhanced loan capacity (a higher number of loans) to support more residents to access the program
  • Interim loan recovery terms to allow for flexibility for the duration of the COVID-19 pandemic.

For more information on the New Westminster Rent Bank Program and other provincial supports, please visit www.newwestcity.ca/covid-community.

Assistance for Electrical Utility Customers

New Westminster City Council and the New Westminster Utility Commission have introduced COVID-19 customer relief to help residential and commercial customers experiencing financial hardship during the Coronavirus (COVID-19) outbreak.

The COVID-19 customer relief provides customers the option to defer bill payments or arrange for flexible payment plans. Customers are encouraged to call the City of New Westminster revenue and collections team at 604-527-4555 to discuss bill payment options.

New Westminster Electric Utility is an essential service with many critical functions that must operate 24/7 in order to power the city. The City of New Westminster continues to monitor the situation closely and will implement new measures as the situation progresses based on information and advice provided by health authorities.

For up-to-date information on the City’s COVID-19 response, please visit www.newwestcity.ca/covid-19.