Contact Us

City of New Westminster

511 Royal Avenue
New Westminster, BC V3L 1H9
604-521-3711

Hours of operation

Monday to Friday
8:30 am - 4:30 pm
After-Hours & Emergency Contacts  
Police/Fire/Ambulance: 9-1-1 Emergency Situations Only

WATER, SEWER, DRAINAGE, STREETS, SIDEWALKS:
Engineering Operations
Engineering Operations After Hours


604-526-4691
604-526-4691

Electrical Utility - Report a Power Outage

604-239-6100

Gas Leaks and Odours: 9-1-1 then call Fortis BC 1-800-663-9911
Animal Services
Aggressive Dogs After Hours
 
604-519-2008
604-525-5411 (NWPD non-emergency)
 

 

Mayor and Council
  • Mayor
    Patrick Johnstone
    604-527-4522
  • Councillor
    Ruby Campbell
    604-619-7205
  • Councillor
    Daniel Fontaine
    604-619-8423
  • Councillor
    Tasha Henderson
    604-619-8297
  • Councillor
    Jaimie McEvoy
    604-522-9114
  • Councillor
    Paul Minhas
    604-619-1761
  • Councillor
    Nadine Nakagawa
    604-202-9034
Chief Administrative Officer & Department Directors
  • Chief Administrative Officer
    Lisa Spitale
  • Acting Director of Community Services
    Blair Fryer
  • Chief Librarian
    Carolyn Caseñas
  • Acting Chief of Police
    Paul Hyland
  • Director of Climate Action, Planning and Development
    Jackie Teed
  • Director of Engineering
    Lisa Leblanc
  • CFO/Director of Finance
    Shehzad Somji
  • Director of Human Resources & Information Technology
    Richard Fong
  • Director of Parks & Recreation
    Dean Gibson
  • Fire Chief
    Erin Williams
  • General Manager of Electric Utility
    Vacant
Anvil Centre
  • General Inquiries
    604-515-3830
BridgeNet
  • Phil Kotyk
    Fibre Networks Operations Manager
    604-527-4641
Communications
  • Communications Department
    604-527-4559
Planning, & Development/Bylaw Enforcement
  • Bylaw Enforcement
    604-527-4657
  • Planning Division
    604-527-4532
  • Building & Plumbing Division
    604-527-4580
Economic Development
  • Economic Development Office
    604-527-4536
  • Business Licenses
    604-527-4565
Electrical Utility (Energy & Climate Action)
  • Report a Power Outage
    604-239-6100
  • General Inquiries
    604-515-3750
  • Billing and Payments
    604-527-4555
  • Advanced Metering Infrastructure (AMI)
Engineering
  • General Inquiries
    604-527-4592
  • Engineering Operations
    604-526-4691
  • Animal Services
    604-519-2008
  • Garbage & Recycling
    604-526-4691
  • Parking
    604-519-2010
Finance
  • General Inquiries
    604-527-4606
  • Collections Manager
    604-527-4646
  • Utilities
    604-527-4555
  • Accounts Payable
    604-515-3761
  • Property Tax Inquiry
    604-527-4550
  • Purchasing
    604-515-3770
Human Resources
  • General Inquiries
    604-527-4605
Legislative Services
  • Legislative Services
    604-527-4523
Library
  • Main Branch
    604-527-4660
  • Queensborough Branch
    604-636-4450
Parks & Recreation
  • Administration
    604-527-4567
  • Century House
    604-519-1066
  • Moody Park Arena
    604-525-5301
  • Queensborough Community Centre
    604-525-7388
  • Queen’s Park Arena
    604-777-5111
  • Queen’s Park Sportsplex
    604-777-5121
  • Seniors Services
    604-519-1061
  • təməsew̓txʷ Aquatic and Community Centre
    604-777-5100
  • Youth Services
    604-515-3801
Public Safety
  • Emergency Management Office
    604-515-3797
  • Fire Department
    General Inquiries 604-519-1000
  • Fire Department
    Non-Emergency 604-215-4842
  • New Westminster Police Department
    Non-emergency 604-525-5411