Building & Property Improvements
CAMINO USERS: Access your accounts within 45 days to retrieve data. After December 25, 2023, all Camino data will be permanently deleted. Transition to our new E-Apply platform for a better experience.
Contact our support team at buildingdept@newwestcity.ca for assistance.
Thank you for your cooperation.
COLD WEATHER CONCRETE POURS : When the air temperature is below 5° C, special considerations for concrete pours must be given. Poured concrete must be maintained at a temperature of 10° C for a period of at least 72 hours. Contractors and Builders will be asked how they will maintain this temperature for the set period of time, a Field Review prior to Forms Inspection from a Professional Engineer confirming approval of cold weather concrete plan will be required. If City Staff deem the heating plan to be unsatisfactory, the Forms Inspection will not be conducted until after temperatures are forecasted increase above 5° C for a continuous 72 hour period.
IN PERSON APPOINTMENTS : City Hall is open to the general public, however, due to staff rotations and to ensure that there is a member of staff available to help you, we encourage you to schedule an appointment by submitting an appointment request. All inquiries should be primarily by telephone or email. In person meetings, for the submission of paper copies or for the payment of fees will be scheduled by Building Staff, at the request of a permit applicant.
RESPONSE AND SERVICE DELAYS : Please be advised that residents, applicants and other project stakeholders may experience delays when seeking some City services. We are currently facing a staffing shortage, and some departments are also working through an increased volume of inquiries and/or applications.
All departments are actively recruiting and training new staff to fill the gaps, however it will take time to get up caught up on workloads.
We understand the frustration delays cause. Rest assured, we are working as quickly as possible to overcome these issues and are reprioritizing projects where needed to ensure we are continuing to provide core services. We thank you in advance for your patience and understanding.
see below for more information
Contact
Building Division
Email:
- For general inquiries:
- To submit documentation or for inquiries related to an active permit:
- To submit a building permit application:
- To submit a plumbing permit application:
Phone: 604-527-4580
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IMPORTANT NOTICE: TRANSITION TO E-APPLY - ACCOUNT ACCESS AND DATA DELETION
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We are excited to announce the transition from Camino to our new and improved platform, E-Apply, for all Building, Plumbing, and Tree Permit applications. Please take note of the following important information:
- Account Access Transition: All Camino users have 45 days to access their accounts and retrieve any necessary data or documents. The account access period ends on December 25, 2023. Log in to Camino and export your information before this date.
- Secure Data Deletion: To maintain data privacy and security, all data stored on the Camino platform will be securely and permanently deleted from servers after December 25, 2023.
For assistance or questions, please contact our dedicated support team at
NOTE: City Hall is open to the general public, however, due to staff rotations and to ensure there is a member of staff available to help you, we encourage you to schedule an appointment by submitting an APPOINTMENT REQUEST All inquiries should be primarily by telephone or email.