Cart Placement for Pick-Up
Carts must be placed correctly in order to be picked up.
1. Place it
Carts and bins should be at the curb for pick-up no later than 7:00 am on your collection day. Please do not leave your carts out overnight.
2. Park it
Place the wheels of carts against the curb.
3. Point it
Make sure the arrows on the lids of carts are pointing towards the centre of the street.
4. Space it
Leave at least one metre (about an arm's length) between each cart and away from other objects such as parked cars, walls, fences, and telephone poles. There should be three metres of clearance from any overhangs and tree branches above the carts.
The lift needs at least half a metre of space to pick up the cart. Carts placed too close together may not be collected.
If you followed the above steps and your cart was not collected, you can report a missed collection 24 hours after your collection day.