Please consult the City Directory to find the appropriate contact information for your inquiry. For general inquiries, email City Hall at info@newwestcity.ca.
After-Hours & Emergency Contacts
Please call the numbers listed below during an emergency or after hours (weekends, holidays, or after 4:30 pm). For all other situations, please consult the City Directory to find the appropriate contact information.
- Police/Fire/Ambulance: Dial 911 (Emergency situations only)
- Crises Response: 604-527-4502 (non-emergency only)
- Water, Sewer, Drainage, Streets, Sidewalks Issues: Call 604-526-4691 (24 hours)
- Report a Power Outage: Call 604-239-6100 (24 hours)
- Report a Gas Leak: Stop what you're doing, go outside, then call FortisBC's emergency line 1-800-663-9911 (24 hours) or dial 911
- Aggressive Dogs: Call 604-519-2008. After hours: 604-525-5411 (New Westminster Police Department non-emergency line)
- Biohazard Removal Request: Call 604-527-4502