Parking Services

Pay parking on City streets is in effect seven days a week, including statutory holidays, during the following times:

  • Monday to Saturday: 8:00 am to 8:00 pm
  • Sundays and Statutory holidays: 12:00 pm to 8:00 pm

The 2026 hourly parking rate ranges from $3.25 to $3.75, depending on the area of the city you park in. Rates include a $0.25/hr Climate Action Levy. Parking rates are the same for people with disabilities.

The parking limit is up to two hours in most areas, except for some three-hour parking around Douglas College. Please pay careful attention to the signage in the area. You can prepay up to two hours in advance of when pay parking starts.

Payment Methods

  1. Cash – At either coin parking meters or digital parking meters. The minimum cash payment is $0.25. The meters do not issue change.
  2. Credit card – At digital parking meters.Visa, MasterCard, and American Express are accepted. There is a minimum charge of $1.00 for credit card payments.
  3. Passport mobile parking app: 
    Download Passport App from Apple Store
    Download Passport App from Google Play Store
  4. Monthly parking rental at some City-run parkades

Report a Parking Violation

To report a street use or parking offence, please submit details through one of the following options:

  1. Call Parking Services at 604-519-2010, Monday to Friday, 8:30 am to 4:30 pm 
  2. Email parking@newwestcity.ca 
  3. Submit a ticket through SeeClickFix

Parking Tickets

Parking officers enforce the rules laid out in the Street and Traffic Bylaw. They monitor street use and parking in several ways:

  1. Electronic parking reports
  2. Licence Plate Recognition
  3. Foot patrols
  4. Responding to calls from the public

License Plate Recognition System (LPR)

The LPR system uses cameras to read and record vehicle license plates, then check them against a pre-loaded database using pattern recognition software. Officers review and assess all information before issuing violation notices.

LPR cameras are located at entrances to parkades and in marked City vehicles, which have four mounted cameras, two facing forward and one on each side. The system is run on a laptop mounted in the patrol vehicle, using encrypted cellular technology to communicate with the City network in real time.

This allows the City to automatically verify payment at digital meters, verify residential permits, and get notifications of vehicles that have been reported as stolen to the police.

The data collected by the LPR system is deleted 72 hours after collection, unless a ticket is issued. When a ticket is issued, the information is transferred into the City’s Tempest Ticketing application.

Personal Information Collection

Learn about what personal information is collected for parking.