Contact Us
Online
Services

Inspections

No persons shall occupy or use any building or structure unless an accepted FINAL inspection has been conducted by a Building Official.


24 HOUR ELECTRONIC INSPECTION REQUEST SERVICE

Book through MyCity using the Permit Folder Number and Access Code on your permit. You will need to create a MyCity account if you do not already have one.

If you require assistance, please refer to our E-Inspection Brochure for instructions.

www.newwestcity.ca/mycity

Please ensure your request is made by 2:00 pm on the day before the inspection is required.
 

Required documents must be submitted to the Building Division by 2:00 pm one day prior to the inspection date.

Any omitted information may result in an inspection not being scheduled and delay in construction.

Questions?

ONLINE INSPECTION BOOKING FAQs

Why can’t I log in to my MyCity account?

- Did you verify your account using the verification code that was sent to your email? If not, try registering the account again and enter the verification code.

- If your account is locked, please contact the Help Desk at 604-527-4637 for assistance

- If you have forgotten your password, you can reset it on the login page below the “LOGIN” button.

How do I find out my Permit Number and/or Access Code?

- You can find this information near the top of each permit

Why isn’t my permit showing up on my MyCity account?

- Each individual permit (ie. Building, Plumbing, Services, Sprinkler, Hydronic Heating) needs to be registered to your account

Why is more than one inspection of each type listed? Do I need to schedule them all? Which inspections do I need to book?

- We have added extra inspections in case you need to rebook. No, you do not need to schedule all of them.

- Only schedule the required inspections. For building permits, these will be noted on your checklist.

How can more than one person schedule inspections for my permit?

- Each person will need to create their own MyCity account and register each permit to their account

How can I check if my inspection has been scheduled?

- The status of the inspection will change from “NOT STARTED” to “SCHEDULED”

Why is the date that I want to schedule not available for booking?

- If it is after 2 PM on the business day prior to the inspection, you will need to select the following day

- We do not schedule inspections on Statutory Holidays

Why am I unable to book a time for my inspection?

- Due to variations in project and inspection types, we are unable to guarantee inspection times. For any requests, ie. AM or PM, please enter this in the Notes field. Please note that this is not guaranteed.

Why did I not receive an email or phone call confirming my inspection booking?

- We do not confirm inspection requests. If you would like verification that your inspection is scheduled, check that the status has been updated from “Not Started” to “Scheduled”
 
Call: 604-527-4580
Email: 
 

General Information

  • Inspections must be requested by the owner or agent
  • All work being inspected must be complete and ready prior to inspection
  • Work must not proceed past any of the required inspections listed without prior authorization
  • The street address and Building Permit card must be posted in a visible location on site
  • The approved Building Permit drawings and all prior inspection notices must be on site for all inspections

  • Required Inspections for Plumbing Permits

    1. Rough Under Slab D.W.V. / Water Pipe / Water Service:  All underground piping must be tested, inspected and approved before slab preparation and pour may continue.
    2. Rough Above Slab D.W.V. / Water Pipe: All above slab piping must be tested, inspected and approved before proceeding with bathtub inspection.
    3. Bathtubs, Showers and P-Traps: All bathtubs and showers to be under test, secured to framing, and have p-traps connected to the drainage system.
    4. Final Plumbing Inspection: All fixtures and system components to be installed, cleaned and fully operational.
       

    This is not an exhaustive listing of all bylaw and building code requirements. Additional information may be requested during the building permit processing.

  • Required Inspections for Hydronic Heating Permits

    1. Radiant Floor Panel Inspection: All in-slab piping must be inspected and approved before slab preparation and pour may continue (radiant systems).
    2. Baseboard Rough Piping Inspection: All baseboard piping loops above and below slab must be inspected and approved before proceeding (baseboard systems).
    3. Final Hydronic Heating Inspection: All appliances and system components to be installed, cleaned and fully operational as per designer's criteria. (A copy of Certification of Heating Systems form required to be on site for final inspection).
       

    This is not an exhaustive listing of all R.H.W.H.A. Hydronic Guidelines and building code requirements. Additional information may be requested during the building permit processing.

  • Required Inspections for Service Permits

    1. Piping and Equipment: All underground and above ground work must be tested, inspected and approved before covering and proceeding with next phase of the project.
       

    This is not an exhaustive listing of all bylaw and building code requirements. Additional information may be requested during the building permit processing.