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Inspections

Regular site inspections are an important part of the construction process, ensuring that the works are proceeding as approved during the plan review process. For smaller and medium scale projects, an "Inspection Checklist" will be attached to the site copy of the City Approved Plans, which outlines the required inspections, and the items required for each inspection.
No persons shall occupy or use any building or structure unless an accepted FINAL inspection has been conducted by a Building Official.

 

Operational Notices:

Cold Weather Concrete Pours

When the air temperature is below 5° C, special considerations for concrete pours must be given. Poured concrete must be maintained at a temperature of 10° C for a period of at least 72 hours. Contractors and Builders will be asked how they will maintain this temperature for the set period of time, a Field Review prior to Forms Inspection from a Professional Engineer may be required. If City Staff deem the heating plan to be unsatisfactory, the Forms Inspection will not be conducted until after temperatures increase above 5° C.

Scheduling An Inspection - 24 Hour Online Booking Requests

To schedule a Building or Plumbing Inspection, please book through the MyCity Portal, using the Permit Folder Number and Access Code to access your permit. You will need to create a MyCity account should you not already have one.

Before Scheduling An Inspection

  • Please ensure your request is made by 2:00 pm on the business day before the inspection is required.

  • Refer to your Inspection Checklist and ensure that required documents are submitted to the Building Division by 2:00 pm one business day prior to the inspection date.

  • Inspections must be requested by the owner or agent

  • All work being inspected must be complete and ready prior to inspection

  • Work must not proceed past any of the required inspections listed without prior authorization

  • The street address and Building Permit card must be posted in a visible location on site

  • The approved Building Permit drawings and all prior inspection notices must be on site for all inspection

Any omitted information may result in an inspection not being scheduled and delay in construction.

schedule An Inspection

Schedule an inspection on our MyCity Portal

Get help scheduling inspections in our Inspection Brochure

Contact

Building and Plumbing Inspectors are generally available for phone calls from 8:30 am to 9:30 am Monday to Friday.

Email

  • For general inquiries:

  • To submit documentation or for inquiries related to an active permit:

  • To submit a building permit application:

  • To submit a plumbing permit application:

Phone

General Inquiries: 604-527-4580

  • Frequently Asked Questions

    Why can’t I log in to my MyCity account?

    Did you verify your account using the verification code that was sent to your email? If not, try registering the account again and enter the verification code.

    If your account is locked, please contact the Help Desk at for assistance.

    If you have forgotten your password, you can reset it on the login page below the “LOGIN” button.

    How do I find out my Permit Number and/or Access Code?

    You can find this information near the top of each permit.

    Why isn’t my permit showing up on my MyCity account?

    Each individual permit (ie. Building, Plumbing, Services, Sprinkler, Hydronic Heating) needs to be registered to your account.

    Why is more than one inspection of each type listed? Do I need to schedule them all? Which inspections do I need to book?

    We have added extra inspections in case you need to rebook. No, you do not need to schedule all of them.

    Only schedule the required inspections. For building permits, these will be noted on your inspection checklist.

    How can more than one person schedule inspections for my permit?

    Each person will need to create their own MyCity account and register each permit to their account.

    How can I check if my inspection has been scheduled?

    The status of the inspection will change from “NOT STARTED” to “SCHEDULED”.

    Why is the date that I want to schedule not available for booking?

    If it is after 2 PM on the business day prior to the inspection, you will need to select the following day or the maximum number of inspections may already be scheduled for that day.

    Note: We do not schedule inspections on Statutory Holidays.

    Why am I unable to book a time for my inspection?

    Due to variations in project and inspection types, we are unable to guarantee inspection times. For any requests, ie. AM or PM, please enter this in the Notes field. Please note that this is not guaranteed.

    Why did I not receive an email or phone call confirming my inspection booking?

    We do not confirm inspection requests. If you would like verification that your inspection is scheduled, check that the status has been updated from “Not Started” to “Scheduled”.