Registration Help

Lessons in gymnastics, trampoline, swimming, and skating require activity outcome results (i.e. ready/not ready) prior to registration for the next level. Check your grades online under "Activity Outcomes" in your account profile. If your last lesson set was prior to 2021, you may need to check in "Logs" for your grade. For more information or assistance, call the lesson facility.

Gymnastics & Trampoline - Participants may register for multiple lessons at the same level per session. Participants can only advance to the next level if the prerequisites are met and entered into their Activity Outcomes. If you are currently enrolled in a lesson set, Activity Outcomes will be posted after your second-to-last lesson. Activity Outcomes for Summer Season lessons will be posted on the last day of each lesson set.

Skating & Swimming - Participants may only register for one lesson set at a time to ensure level prerequisites are met. If you are currently enrolled in a lesson set, your Activity Outcomes will be posted after the second-to-last day of your lesson set.

Before Login

• Both Registered Programs and Drop-in Activities take you to a landing page where you can select the activity categories or filter options to narrow your search by activity, dates, ages, times, or locations; or you can use the course ID or course name in the search field.
• When you find the service you wish to purchase, select Book on the listing page, and Book again on the course page, Login, and complete the steps to make your purchase.

After Login

• After login, click on "Schedule" to access Registered Programs and Drop-in Activities
  • Browse activities by activity category or filter options to narrow your search by activity, age, day, date, and locations
  • Search using course ID or course titles in the search field
• When you find the service you wish to purchase select Book on the listing page, and Book again on the course page, and then complete the sales steps.

Having a payment source ready before registration day will increase the speed of your transaction. There are several payment options:

1. Credit cards can be saved to our encrypted and secure system for easy and fast transactions.
2. Cash or Interac can be used in-person at any recreation facility.
3. Credit can be applied to an account using cash or Interac in-person at any recreation facility. Credit cards can also be used over the phone to purchase account credit.
4. Prepaid credit cards can be used online or over the phone.

Google Chrome is the recommended browser (avoid Internet Explorer).

Use of some mobile Apple devices may result in the application "hanging". A solution is to clear the mobile device browser cache and cookies or use a non-mobile device

Online Access

• Register online from any device at any time of the day or night
• Create a profile for each family member to streamline future registration processes
• View the availability of a class and immediately book online
• Quickly search for programs and activities by keyword, age, day, time or location

Account Management

• View all your family member accounts under one area simplifying your registration and tracking process
• Quickly track your and your family's activity history
• Export your schedule and add it to your digital calendar (iCal, Google etc.)

Payment Benefits

• Make easy and secure payments online using your credit card or by an electronic fund transfer (EFT)
• View and track your payment history
• Print out receipts and tax information at your convenience
• Renew memberships online
• Complete multiple transactions at once making registration and payment process more convenient