Trees and Storms

During the fall and winter, trees are subjected to more severe weather events.

Healthy trees are very resilient and it is normal for trees to sway and shed small branches in a windstorm. While it can be unnerving to watch, the swaying means the trees internal structure is healthy and providing strength and flexibility to the tree. Branches can still cause minor property damage or personal injury, so please be cautious when out in extreme weather. Proper care and proactive pruning can prevent storm-related tree damage.

If a tree on city property is in imminent danger of falling, has fallen, or had a branch failure please call 604-527-4567 or email photos and location of tree to active@newwestcity.ca.

After-hours concerns can be directed to Engineering Operations at 604-526-4691. For emergencies, call 9-1-1.

Fallen Trees

If a tree on your property has fallen, please take the following steps:

  1. Take photos and video of the fallen tree
  2. Mitigate the hazard: have an ISA certified arborist remove the tree and/or make the property safe
  3. Email treebylaw@newwestcity.ca with the photos, information about the tree, address, and contact information
  4. Leave all tree parts on the property for the City Arborist to inspect
  5. Remove tree parts after city inspection

Frequently Asked Questions