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What are the benefits of having an ACTIVEPASS?
Access all drop-in and limited-capacity drop-in services: fitness centres, sports, swimming, indoor cycling, Aquafit, skating, gymnastics, and more.
Do I need a physical card?
Use ACTIVEPASS to quickly tap in to access the fitness centre, drop-in swimming or sports.
I forgot my ACTIVEPASS at home, what do I do?
Please go to the front counter and a staff member can use your phone number to check in.
Can I use a photo of my ACTIVEPASS?
Yes, You may keep a photo of your ACTIVEPASS barcode on your phone and use it to scan in, however we do recommend you bring your physical card.
Why do I need to have my picture taken?
A picture is required to keep on file so we can authenticate you in the system when you check-in. We will no longer print your photo on your card.
Can I register using my ACTIVEPASS?
Yes, for limited-capacity drop-in programs.
Can I share an ACTIVEPASS?
A 10 Visit ACTIVEPASS may be shared amongst users as long as the admission type is applicable to the pass user.
Can I use my pass for multiple activities in one visit?
It depends on the type of pass you have.
- 1 Visit and 10 Visit passes: Valid for a single drop-in visit at one facility. These are not day passes and cannot be used for multiple activities in the same visit.
- 30 Day and 365 Day passes: Allow multiple visits and access to multiple activities/facilities within the same day.
Does my child need a pass to attend swimming lessons?
No, turnstile gates will be open during lesson time. Caregivers are welcome to assist children in the change rooms before and after swimming lessons without the need for an ACTIVEPASS. Caregivers should identify themselves at the front desk as dropping off or picking up children.
Can I swim or use the fitness centre when my child is in lessons?
Caregivers who wish to use the aquatic or fitness facilities while their children are in swimming lessons must pay an admission fee or purchase an ACTIVEPASS.
Are Group Fitness & Fitness Centre at Century House included in the ACTIVEPASS?
Yes! All ACTIVEPASS memberships now include access to all fitness services located at Century House for youth, adults and seniors. NOTE: Some Century House group fitness classes may only be offered to participants who are 50 years and older.
Do ACTIVEPASS membership holders also need a Century House Association membership to access Fitness Centre and Group Fitness at Century House?
No. Admissions fees and ACTIVEPASS are both eligible for Fitness Centre and Group Fitness at Century House. Please note, some Century House group fitness classes may only be offered to participants who are 50 years and older.
How do I know if my ACTIVEPASS expires?
The Active 10 Visit pass expires three years, less a day, from the date of sale. Courtesy passes have expiry dates up to one year from the date of issue. You can ask any front counter staff to check your account or you can log-in to your account and check your pass status.