Animal Services

Due to the COVID-19 pandemic, the Animal Shelter is temporarily closed to the general public. We can still be reached at or 604-519-2008, 8:30 am - 4:30 pm, 7 days/week (closed on statutory holidays). 

Intake and redemption of stray animals is by appointment only at this time. We are still processing adoptions with some guidelines to protect the health and safety of our staff and the public. Please see our adoptions page for more information. Regretfully, we are unable to accept donations of food or items at this time. Please see our How You Can Help page for more information. Thank you.


New Westminster Animal Services is dedicated to keeping our community safe by providing education and ensuring compliance with the Animal Care and Control Bylaw. We also operate the City’s Animal Shelter, caring for the abandoned, stray, and unwanted animals of New Westminster. 

If you have any concerns regarding public safety or animal welfare matters, please contact us.

Contact Information


420 Boyne Street
New Westminster, BC  V3M 5K3

Office hours: 8:30 am – 4:30 pm, 7 days a week (closed stat holidays)

Visiting hours: 10:30 am – 3:30 pm, 7 days a week (closed stat holidays)