Animal Services

Due to the COVID-19 pandemic, the Animal Shelter is now closed. To report urgent animal welfare and public safety matters, please contact us at 604-519-2008. We will still process adoptions with some important guidelines to reduce the number of people coming into the shelter. We are unable to accept donations of food or items at this time.

Please call 604-519-2008 for assistance. Thank you for your patience.

Thank you for visiting Animal Services. We are responsible for the enforcement of dog licensing and animal control regulations as well as the operation of the City’s Animal Shelter located in Queensborough. 

Contact Information

We would be pleased to answer your questions or offer assistance.
Ph:     604-519-2008

*To report urgent matters after hours, call Engineering Operations (24 hrs) at 604-526-4691

Animal Shelter

420 Boyne Street
New Westminster, BC  V3M 5K3

Office hours: 8:30 am – 4:30 pm, 7 days a week (closed stat holidays)
Visiting hours: 10:30 am – 3:30 pm, 7 days a week (closed stat holidays)