Report a Problem

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Report a Maintenance Issue with See Click Fix

For submitting quick, non-emergency maintenance, issue, and repair requests to the City

 

Report issues such as potholes, damaged signs, graffiti, overflowing garbage or other maintenance concerns that require attention from City crews.

You can submit a request using the map tool on this page or download the app below. Follow these steps:

  1. Find the location: Search by address or click directly on the map.
  2. Choose a category: Select the type of maintenance issue you are reporting.
  3. Add a photo (optional): Upload an image to help crews easily locate the problem.
  4. Provide details and submit: Add any relevant details and submit.

See Click Fix App Logo

 

Download the App!

Report an Urgent Issue

For immediate hazards requiring urgent attention, such as watermain breaks, gas leaks, power outages or dangerous animals, please call our 24/7 emergency contacts immediately.

  • Police/Fire/Ambulance: Dial 911 (Emergency situations only)
  • Biohazard Removal Request: 604-527-4502 
  • Crises Response: 604-527-4502 (non-emergency only)
  • Water, Sewer, Drainage, Streets, Sidewalks Issues: Call 604-526-4691 (24 hours)
  • Report a Power Outage: Call 604-239-6100 (24 hours)
  • Report a Gas Leak: Stop what you're doing, go outside, then call FortisBC's emergency line 1-800-663-9911 (24 hours) or dial 911
  • Aggressive Dogs: 604-519-2008. After hours: 604-525-5411 (New Westminster Police Department non-emergency line)