Special Pick-Up Service

Reminder: There will not be any Special Pick-ups the week of November 9 due to the stat holiday

For larger items requiring disposal, the City may be able to offer a special pick-up where the items can be collected for a fee. Please refer to the information below on what items are Accepted/Not Accepted as part of the Special Pick-Up Service.

To initiate a special pick-up, please complete the form below. Staff will respond with a quote for the pick-up fee and instructions on payment if you wish to proceed. Items with bedbugs must be disclosed in advance and wrapped in plastic.

Please note: Some restrictions apply. No refunds will be issued once payment is made. Special pick-ups are scheduled on Thursdays (no pick-ups during weeks affected by a stat holiday).

Did you know?

As an alternative, you can bring items to the United Blvd. Waste & Recycling Centre in Coquitlam. Charges may apply.

Find More Information

Request Quote for Special Pick-Up

Property Type

Items Requiring Pickup

Separate multiple items by comma. Please include quantities (e.g. 1x mattress, 4x dining chairs, etc.), estimated weight and size, and materials (e.g. metal queen bedframe).

Where will the items be placed for pickup?

Items must be placed on City property.

Photos are optional. Photos are encouraged when better clarification is needed for non-standard type item(s) or items piled together. Images must be in JPEG or PNG format. Maximum file size: 5 MB.

There is no obligation to proceed with the pick-up after receiving a quote. Special pick-ups are only finalized once payment is received. Be advised, no refunds will be issued once payment is made. 

We will respond back with a quote within five (5) business days.

Payment Options

Once you have reviewed the quote, you will need to complete payment in order to proceed and confirm the pick-up request. Payment deadline is Tuesday at 4:30 pm in order to make Thursdays collection of the same week (no collection on weeks with a statutory holiday).

Make a payment:

  1. To Pay In Person: bring your fee slip (either a printed or a digital copy on your phone/device) to one of these locations:
    1. City Hall, 511 Royal Ave, cashier desk on main level, Mon-Fri, 8:30 am – 4:30 pm
    2. Queensborough Community Centre, 920 Ewen Ave, front desk, Mon-Fri 7:00am – 9:00pm or Sat/Sun 8:30 am – 8:00 pm
    3. təməsew̓txʷ Aquatic and Community Centre, 65 E Sixth Ave, front desk, Mon-Fri between 9:00 am - 5:30 pm only.
  2. Pay Online: Visit the Online Payment System, select “Pay for a Special Pick Up”, enter folder number shown on fee slip and complete payment details.

Preparing for Pick-Up

Once your payment has been processed, please be sure to have item(s) out at the curb or other designated location, by 7:00 am on collection day. 

All mattresses must be wrapped in plastic. Mattress covers can be purchased from a moving supply store. Disassemble large items, or notify us if you are unable to do so.

Trucks collect between the hours of 7:00 am and 4:00 pm, and in some circumstances more than one truck may be collecting that day; please do not contact the Public Works Office about missed pick-up until the following day.

More details about the pick up process will be provided in the quote.

Should you need to reschedule the pick up day for another week, please contact our office at 604-526-4691.