
Emergency Support Services
New Westminster Emergency Support Services (ESS) provides short-term services (generally for up to 72 hours) to preserve the emotional and physical well being of evacuees and response workers in emergency situations. The assistance includes food, lodging, clothing, emotional support and family reunification.
Volunteer with ESS
This group of dedicated volunteers assists in planning for the well-being of the citizens in our community in the event of a disaster.
Participation is required in an on-call rotation. You will be called out to smaller emergency events to provide short-term basic needs to displaced residents.
For more information about New Westminster Emergency Support Services (ESS) contact us at 604-636-4334 or visit BC Emergency Support Services (ESS).
Who are ESS Volunteers
The City of New Westminster Emergency Support Services (ESS) volunteers are a group of dedicated individuals who help plan for the wellbeing of their neighbours and fellow citizens in the event of a disaster. A commitment of approximately 4 - 6 hours per month is required for meetings, free training and exercises. Volunteers are required to:
- Be 19+ years and in good health
- Have a valid BC Driver's License
- Do a criminal record check and a vulnerable sector search. This is requested as part of the application process.
What do ESS Volunteers do
ESS provides short-term services (generally for up to 72 hours) to preserve the emotional and physical wellbeing of evacuees and response worker in emergency situations. This assistance includes providing food, lodging, clothing, emotional support, and family reunification.
There are monthly meetings and training sessions for all volunteers so they have the skills to:
- Act as a liaison between the evacuees and the first responders.
- Provide temporary services to evacuees and a safe place where they can gather to receive assistance and information.
- Provide Emergency Preparedness education to the public and community organizations.

