When an animal arrives in our care, we check for identification and attempt to contact the owner to inform them their pet has been impounded. After the stray hold period of 96 hours, the animal legally belongs to the shelter and can be put up for adoption.
Note: When coming to claim your pet, please be prepared to provide identification.
If an Animal Services Officer picks up a stray dog and it is wearing a current New Westminster dog license, we will attempt to contact the registered owner. If the dog is returned without being impounded at the shelter, no fees will apply. This is a one-time courtesy.
Note: if the dog is unlicensed, we cannot contact the dog owner, or the dog has been loose before, we will impound the dog and fees will apply.
Impound fees for cats vary depending on if the cat is sterilized and/or identified.