Resources
New Westminster’s Economic Development Office provides information and services to help businesses invest and grow in our city. We promote economic development by attracting new investment and business, supporting and assisting existing businesses, and enhancing New Westminster’s business climate. Find the latest business indicators, publications and policies for New Westminster in this section.
Our current Economic Development Indicators are available in an infographic here.
Thinking of starting a business here? Here is a guide to help you in the process.
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Business Intelligence
Find local information to help your business make smarter, faster, better decisions.
What makes a vibrant and exciting commercial district? What kind of retail is future proof? What roles do businesses, stakeholders, the City and local shoppers play in attracting and growing successful, community-oriented retail streets?
Council recently approved a city-wide Retail Strategy, which identifies how to best support the sustainability of New Westminster’s retail sector now, as businesses recover from the pandemic, and over the long-term, as the community continues to evolve and grow.
What is Retail?
Retail isn’t only brick and mortar shops that sell goods; a vibrant commercial district is made up of many businesses, including professional services such as accountants; personal services like tailors; non-profit organizations; and others in addition to goods sellers. Overall, the key is finding balance to ensure success for the neighbourhood and broader community.
Business Education Nights are a new series of virtual seminars that touch on topics that are seldom offered - how to work within the community you are in, and what resources exist. They are scheduled for every second month and will be recorded. Materials or resources mentioned will be shared after each event.
Vulnerable People and Homelessness
Join NWPD Vulnerable Persons Liaison Officer Camille Oliveira, Bylaw Office / Tenant Support Coordinator Bal Varn, and Economic Development Coordinator Jen Arbo to discuss information and strategies to compassionately address impacts of vulnerable and homeless folks on your business.
- Presentation Recording
- Presentation Slides
- Materials Referenced:
Opioid Crisis and Drug Overdose - How to use Nalaxone
This session, recorded April 2022, features four guest speakers who offer insight and education on the opioid crisi and how businesses can support drug users. Use these links to skip to the information most important to you:
- 00:00 Introduction and Background Information
- 03:42 What Does the Purpose Society Offer? with Sydney Andrews and Travis Walker from the Lower Mainland Purpose Society
- 24:17 Current Situation in New Westminster with Assistant Deputy Chief Brad Davie, New Westminster Fire & Rescue Services
- 27:37 - Brad Davie also provides information about preparing your worksite for an overdose emergency, including a nalaxone demonstration
- 52:55 - Tailgate Toolkit with Colby Young from the Vancouver Island Construction Association - discussing stigma of substance use, especially in the construction and trades industry.
- 1:25:27 - Regional Resources for Harm Reduction with Tyler Weatherup from Fraser Health - Tyler also talks a lot about shame, and its impacts and has some constructive tips on what to do if you're a business owner and an employee seeks your support.
GOOD TO KNOW:
- Sign up for our monthly newsletter, which includes information and resources specific for business and the local economy.
Business Info Sheets
We are pleased to offer a new series of info sheets on topics such as safety and best practices. Check back for more sheets as they are developed.
Sidewalk and On-Street Patio Guidelines
In March 2022, Council passed a new Sidewalk and On-Street Patio Bylaw. Businesses interested in installing a patio under this new bylaw on City property should email for more information. New Patio Guidelines have been released to help.
BUSINESS CONTINUITY TOOLKIT
- Downloadable workbook for your use,
- Presentation slides from July 9 webinar and the recording of the webinar
- Second Wave Planning Checklist
COVID-19 SPecific
- Small Business BC COVID-19 hotline is available to help you navigate at:
- Website
- Phone: 1-833-254-HELP (4357)
- Email:
- The Province's recovery supports for businesses are listed here.
- All federal programs that provide financial assistance have been listed here.
- The Metis Financial Corporation of BC Business Support Program.
Federal (On-going)
- Aboriginal Business and Entrepreneurship Development
- Canada Business Network
- Futurpreneur
- Western Economic Diversification Canada
- Business Development Bank of Canada
- Innovation, Science and Economic Development Canada
- Statistics Canada
- Canada Small Business Financing Program
National Research Council (NRC) Industrial Research Assistance Program (IRAP): This program provides software and wireless small and medium-sized enterprises (SMEs) with technical assistance, financing and business advice. NRC-IRAP also links SMEs to original equipment manufacturers, which can help pull innovative companies up the technology ladder.
Scientific Research and Experimental Development Incentive Program: Canadian companies can apply for tax credits of 35% up to the first $3 million of expenses, and 20% on any excess amount related to experimental development, applied research, basic scientific research and certain types of technical support work. Eligible expenses include wages, materials, machinery, equipment, and some overhead costs and contracts.
Provincial
Advantage BC: incentives to corporations and key staff conducting international activities from BC
Innovate BC: A Provincial crown agency that connects entrepreneurs to funding, resources, and support. Innovate BC supports all size companies, across all sectors, all over the province.
Trade & Invest British Columbia: International Trade & Investment representatives, market intelligence, BC business networks and export assistance are available at the Asia Pacific Business Centre.
BC Stats: The central statistical agency of the Province of British Columbia, BC Stats has the provincial government’s largest concentration of statistical products, services and expertise – a function that began in 1897.
British Columbia Women’s Enterprise Centre: BC’s leading resource for women entrepreneurs, offering skills development, business loans, free business guidance, business resources, mentoring, networking and events.
Regulatory Reform Initiative: Launched in 2001, this initiative has resulted in reducing regulatory requirements in BC by over 42% with a commitment to maintain a future zero net increase.
British Columbia Tax Credits: BC provides provincial tax credits, exemptions and deductions to encourage business investment and innovation. Provincial tax incentives and exemptions exist for research and development (R&D), international business activity, and machinery and equipment investments.
BC Tax Credit for Venture Capital: The provincial Venture Capital Programs encourage investments in clean tech, community ventures and new media businesses by providing British Columbia investors with a 30 per cent refundable tax credit.
BC Training Tax Credit Program: The program provides tax credits for employers and apprentices who are engaged in eligible apprenticeship programs administered through the Industry Training Authority. New training tax credits are slated to be made available for employers that employ apprentices in the British Columbia shipbuilding and ship repair industry.
International Skilled Workers: The British Columbia Provincial Nominee Program (BCPNP) offers accelerated immigration for qualified skilled workers, experienced entrepreneurs and associated family members who want to settle in BC and become permanent residents of Canada.
Small business
Business and trade development are top priorities for all levels of Canadian government. The following section provides links to currently available government initiatives, resources and programs that support businesses and healthy economies.
- Small Business BC COVID-19 hotline is available to help you navigate at:
New Westminster Chamber of Commerce
T: 604-521-7781
E:
newwestchamber.comDowntown Business Improvement Association
Angelene Prakash
Executive Director
T 604-524-4996
E
downtownnewwest.caSAPPERTON BUSINESS COLLECTIVE
Uptown Business Association
Erin Jeffery
Board Member
E
myuptown.caWest End Business Association
Tourism New West
Gerardo Corro
Executive Director
E:
T: 604-526-1905
www.tourismnewwest.comArts NEW WEST
Laura Grady
Executive Director
E:
T: 604-525-3244
www.acnw.caDon't see your area listed?
The City of New Westminster has many diverse and unique commercial areas. Some have well established business associations or business improvement associations, but some aren't as well established or don't exist at all. and we can try to connect you.
CITY OF NEW WESTMINSTER BUSINESS CONTINUITY TOOLKIT
- Downloadable workbook for your use,
- Presentation slides from July 9 webinar and the recording of the webinar
- Second Wave Planning Checklist
COVID-19 SPECIFIC TOOLS:
- Business Preparedness Checklist (COVID-19) (Vancouver Board of Trade)
- Resources for Small Businesses Impacted by Coronavirus (Small Business B.C.)
- Translated materials in Korean, Punjabi, Simplified Chinese and Traditional Chinese
- COVID-19 Pandemic Preparedness for Business (Canadian Chamber of Commerce)
- Getting your workplace ready for COVID-19 (World Health Organization)
GENERAL BUSINESS CONTINUITY:
- Crisis Communications Plan (Canadian Chamber of Commerce)
- Business Continuity & Recovery Plan (Canadian Chamber of Commerce)
- Business Continuity Checklist (Small Business BC)
- PreparedBC: Emergency Plan for Small Businesses (Government of B.C.)
- PreparedBC: Guide for Small Business (Government of B.C.)
New Westminster is home to a number of private and public post secondary institutions, including:
- Douglas College
- Justice Institute of British Columbia
- Boucher Institute
- CG Masters School of 3D Animation and Visual Effects
- Sprott Shaw College
- West Coast College of Massage
- CHCA Canadian Health Care Academy
- Central College
- Hanson International Academy
- Vancouver International College
- Vancouver College of Dental Hygiene
- CodeCore College
OTHER POST-SECONDARY INSTITUTIONS IN METRO VANCOUVER
- University of British Columbia (UBC)
- Simon Fraser University (SFU)
- British Columbia Institute of Technology (BCIT)
- Capilano University
- Emily Carr Institute of Art and Design
- Kwantlen Polytechnic University
- Langara College
- University of the Fraser Valley
- Vancouver Community College
- Trinity Western University
New Westminster Economic Development is currently updating it's Economic Development Plan, building upon the 2008 “Livable City Strategy” – a roadmap for tapping economic opportunities that will enhance economic growth and attract and retain industry, commerce and investment while maintaining the ‘Royal City’s exceptional quality of life.
Key research and resources that guide the Economic Development Office's work include:
- 2017 Economic Snapshot
- 2016 Business Survey Report
- 2016 Economic Snapshot
- 2014 Economic Snapshot
- 2014 Economic Forum: Economic and Demographic Review and Outlook (Urban Futures)
- 2013 Economic Snapshot
- 2008 Economic Development Strategy – the Livable City Strategy
- Downtown New Westminster Commercial Marketability Study
- Community Profile
Envision 2032: The Integrated Community Sustainability Planning (ICSP) will become the City’s sustainability document that informs and guides City activities in the future, including plans, policies, projects and practices, using a sustainability lens.
Official Community Plan: This document is a statement of New Westminster’s long-term vision for the future. It describes the kind of community into which our municipality wishes to evolve. Business and job creation objectives and policies are front and centre in New Westminster’s long-term development plans.
Neighbourhood Plans: A guide to growth and development within individual neighbourhoods.
Industrial Land Strategy: In New Westminster there are 608 acres of land in 363 separate legal parcels currently zoned for industrial use. Most of this land is located along the Fraser River or near transportation infrastructure (e.g. regional roads, rail lines).
Metro Vancouver 2040: A shared commitment by Metro Vancouver and member municipalities to work together to achieve regional goals. The integration of land use and transportation strategies is a central component of the strategy and key to how the region grows and changes in the future.
- What is the Circular Economy?The circular economy is changing the way we see waste. Businesses have traditionally taken in raw materials and produced products and waste. By finding value in business wastes, the material circles back into the economy. Creating a circular economy has economic value and environmental benefits.
A successful, business-focused circular economy model called the National Industrial Symbiosis Program (NISP) started in the United Kingdom. NISP uses facilitated workshops and free follow-up support to match the inputs and outputs of local businesses. NISP Canada is being piloted here on the Lower Mainland.
Circular Economy Workshops for Local Businesses
Two of the six pilot Business-to-Business Circular Economy workshops have taken place in the City of New Westminster at the Anvil Centre. Twenty-six organizations attended in June 2018 and 23 organizations attended in October 2018.
Each workshop kicked off with an update in the City of New Westminster’s Intelligent City initiative and clean energy efforts, as well as circular economy success stories from Metro Vancouver and around the world.
The NISP practitioners then guided the participants to identify excess resources or materials in their operations that they had or wanted that were also considered ‘waste’. These identified resources could be anything from scrap materials to underutilized equipment to waste heat to industrial organics and more. Then, the other businesses had an opportunity to express their interest in using that resource. Creative matches were encouraged from different industry types, allowing diverse enterprises to have unexpected matches.
Together, these two workshops resulted in 313 distinct resources being identified by participants and 404 potential resource matches between local and regional businesses.
Learn more about each workshop with the NISP Canada one-page summary reports:
Next StepsThe NISP practitioners with support from City are following up with the participating businesses to discover the resource matches that make the most immediate business sense and help them become a reality. Plus, these businesses and resources are being connected to the companies and resources from all the previous NISP Canada workshops. By growing this network, additional matches and new business opportunities are identified and can be pursued.
Open data refers to the release of municipal data, with an open licence, which is free of charge for anyone to use and reuse for any purpose.
Open data is provided in accessible formats, meaning that it is machine readable and is structured in a logical way. For numerical tabular files (spreadsheets), some common open formats include XLS or CSV. For text files, common formats include TXT.
Our datasets are sourced directly from the City of New Westminster Departments and can be tabular (tables of data) or spatial (based on mapping files).
For answers to some other questions around open data, see the Frequently Asked Questions (FAQs).