The Crises Response Pilot Project
The Crises Response Pilot Project is funded in part by Health Canada's Emergency Treatment Fund. The views expressed are not necessarily reflective of Health Canada's views.
About the crises response pilot project
Like many municipalities in Metro Vancouver, the City of New Westminster is trying to find compassionate, innovative, and goal-driven ways to address the following crises:
- Homelessness
- Mental health
- Substance use
The goal of the Crises Response Pilot Project is to advance proactive, resilient, and strategic organizational approaches to be used long-term. It prioritizes safety and well-being, and being proactive and responsive.
This work is guided by principles of preventing further harm to those experiencing any of the three crises.
the tiny homes project: 502 20th street
At a City of New Westminster Council Meeting on Monday February 23, 2026 BC Housing gave a presentation outlining the creation of a Tiny Homes Project that will be opening at 502 20th Street.
Colloquially known as a Tiny Homes Village, 30 Tiny Homes—each one made from shipping containers—will arrive in New Westminster in early spring 2026.
These homes will offer supports to help residents on the pathway to permanent housing. An operator (to be determined through a selection process by BC Housing) will be on-site 24/7 to support those who are living there with needs including but not limited to:
- Daily meals
- Life-skills training
- Health care
- Substance-use recovery services
The Tiny Home Village is expected to see residents moving in by late 2026.
For more information, please visit:
City of new westminster "who to call" cards
"Who to Call" cards are meant to be a resource that can be quickly referenced by members of the public.
Who to Call cards:
- Include a brief description of the Crises Response Project
- Include high-level instructions for who to call and for what purpose, in relation to the three crises of homelessness, mental health, and substance use
Physical cards are available at the following locations:
- New Westminster City Hall
- Anvil Centre
- New Westminster Public Library, main branch