Lost and Found Pets

  • We know it can be very stressful when a beloved pet goes missing. Here are some tips.

    1) If your pet went missing in New Westminster, call us at 604-519-2008 to see if your pet is here or if we've received a matching Found or Sighted report. If not, we will create a Lost report with all the pertinent information.

    2) Keep an eye on our Facebook page as we post photos of Found Pets here when we cannot find their owner right away.

    3) Post a Lost Pet ad on networking sites such Pawboost & Missing Pets in BC, and in social media apps like Facebook and Nextdoor. Remember to update them if your pet is found.

    4) Get out and search! Speak with neighbours, mail carriers, etc. 

    • Create a simple yet eye-catching poster: "Missing!" with a large colour photo of your pet, and a phone number. Place posters at intersections, in front of apartment buildings, and any high visibility area. Share the poster with veterinary hospitals, pet stores, and of course, our animal shelter.
    • Knowing your pet’s behaviour will help you in your search. Indoor cats & nervous dogs might hunker down and hide rather than roam and explore. You might have to expand your search beyond your immediate area. However, if your pet is very friendly towards people, someone might have taken them inside.


    Don't forget! Please let us know if you find your pet. 604-519-2008 or shelter@newwestcity.ca 

  • Important: If you see a loose dog without an owner around, this is an urgent matter. Please call us at 604-519-2008 (press 0). Provide us with as much information as possible – size & colour of dog, direction in which they were moving, and exact location you saw them last. If you are able to contain or restrain the dog, that is a big help!

    Otherwise, if you have found a domestic animal that you believe is lost, please contact us at 604-519-2008 or shelter@newwestcity.ca with a detailed description and location. We will check our Lost Pet Reports to see if someone has reported that pet as missing. We will also try to trace any identification the pet may have, such as a tattoo or microchip. If you find a pet after hours, we regret that we are unable to assist until we open the next morning. However, there are veterinary hospitals who will either help you search for permanent ID or even possibly house the stray animal overnight until we open. 

    You can also advertise the found pet virtually on sites/apps such as PawboostMissing Pets in BC, Facebook, Nextdoor, etc. 

    Dogs, Rabbits, Guinea Pigs, pet birds, etcare not allowed to roam in our municipality. Please contact us at 604-519-2008 or shelter@newwestcity.ca to file a Found Report with a detailed description and location. If we cannot find the owner, the animal can be brought to us for safe-keeping.

    Cats are allowed to roam, as long as they are spayed/neutered and have permanent identification. Chances are the cat belongs to someone, especially if they are friendly and in good condition. Check with your neighbours to see if they recognize the cat. We don't want to inadvertently remove a cat from their home neighbourhood, as this significantly decreases the chance of a reunion.


    However, if you think the cat is truly homeless and/or they are injured, pregnant, not-neutered, young kittens, etc., please contact us at 604-519-2008 or shelter@newwestcity.ca with a detailed description and location.