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Business Licences and Permits

Business Licensing promotes safe and legitimate business premises and operations within New Westminster. Its primary functions are to provide initial advice for new businesses, to process business licence applications within the context of New Westminster’s regulatory requirements, and to maintain an up-to-date database on existing businesses in the city.

Every business in New Westminster is required to have a valid business licence before beginning operation. This includes home-based businesses, commercial and industrial operations, and owners of apartment rental properties. Business licences are also required for companies that are not located in the city, but do work within New Westminster (e.g., contractors).

Business Licensing renews approximately 4,000 business licences each year and also issues licences for liquor establishments.

If you need to renew your business licence, you can do so online. Please contact Business Licensing at  or 604-527-4565 for more information or check out the website for instructions on how to sign up for MyCity. 

For questions, please call 604-527-4565 or email

2025 BUSINESS LICENCE RENEWAL FEES REMINDER

Due to the ongoing mail strike, there has been a delay in mailing business license renewal invoices. Here are some other ways to renew your licence: 

1. Online: Email us at  to request your account number and access code.

  • Once you have this information, you can make your payment via our Online Portal
    • Click here for instructions on how to make an online payment.
  • To receive future invoices by email, we encourage you to sign up for E-Billing through MyCity.
    • Click here for instructions on how to create a MyCity account and subscribe to E-billing.

2. By Phone: Call the Business Licensing Department at 604-527-4565 to request your invoice and make a payment.

3. In-Person: Visit City Hall to receive and pay your invoice directly. We are open Monday to Friday 8:30 am to 4:30 pm (excluding statutory holidays).

To receive a copy of your renewal notice or business licence, please email .

Payment Deadlines and Penalties:

  • A 10% penalty will apply if payment is not received by January 31, 2025
  • A 20% penalty will apply if payment is not received by March 31, 2025

We understand the inconvenience this has caused and appreciate your efforts to ensure your invoices are paid on-time by January 1, 2025.

If you have any questions or need assistance, please do not hesitate to reach out. We value your continued involvement in our local business community.

  • Business Licence Bylaw 2025

    The City has recently updated the Business Licence Bylaw. This update is guided by our regulatory responsibility to around public safety, while also supporting business and enhancing efficiency in the business licence application process.

     

    If you have questions about the bylaw, please connect with 

  • Starting a Business in New Westminster

    Thinking of starting a business here? Here is a guide to help you in the process.

    Translated versions:

  • Business Licence Holder Resource Guide

    Once you've received your licence, we invite you to download the Business Licence Holder Resource Guide. It contains valuable information specific to business owners including contact information, policies, processes, and more! 

  • Business Licence Application Forms

    Please submit your application in person, or by email at businesslicences@newwestcity.ca

    Type of Business

    Description

    Resident Business

    Businesses at a commercial location

    Application Form

    Non-Resident Business

    Contractors from different municipalities doing business within New Westminster

    Application Form 

    Home Based Businesses

    Businesses operating from home

    Application Form 

    Home based businesses that are planning to sell prepared food at farmers markets must also get Fraser Health approval and follow their guidelines.

    Inter-municipal Business Licence (IMBL)

    Trades contractors, or other professionals related to the construction industry, are eligible for a licence to work in more than one municipality.

    IMBL Application Form 

    Rental Unit

    Any property owner offering a residential unit for rent and not living onsite requires a business licence.

    Application Form 

    Food Trucks

    Annual or special event licence for food trucks.

    The Food Truck Guide provides information about operating and participating in special events.

    The following documents are required to make an application:

    The Mobile Food Vending Licence Bylaw provides the basis for the food truck program.

    Street Vending

    The Street Vending Guide provides information about selling goods at specific locations

    Application Form

    Care Facility

    Anyone who wishes to run a care facility in New Westminster

    Application Form 

    For more information on Child Care in New Westminster, visit the Child Care & Child Development webpage

     

  • Business Licence Fees

    Business Licence Fees for 2024 for new and renewing businesses.

    Business Licensing Fees

    Every business operating in the City of New Westminster - including those located in private residences (home-based) - are required to have a valid business licence. Registered non-profit societies delivering a service in the city are also encouraged to have a business licence (no fee is charged).

    Annual Business Licence Fees

    Business licence fees vary depending on the type of business being operated. Fees are determined by the number of people working, the specific type of business or other criteria as specified in the Business Licence Bylaw. Business licence fees are established to cover the cost of administration, bylaw/police enforcement and the necessary reviews and inspections to related bylaws concerning business operations.

    In New Westminster, annual licence fees are outlined in the Business Licence Bylaw No. 5640, 1986 (see Appendix B) and renewals are exempt from any application fee. All city departments are required to review their user fees and rates on an annual basis. For 2024, most business licence fees increased 3% to correspond with the rate of inflation and then rounded to the nearest dollar (with the exception of Inter-Municipal Business Licences (IMBL) and Commercial Vehicle Fees for Taxis, in alignment with IMBL Transportation Network Services Bylaw).

  • Street and Sidewalk Patios

    New guidelines for sidewalk and on-street patios

    In May 2022, the City approved a new Bylaw to govern Street and Sidewalk Patios. (8318, 2022). 

    This allows businesses to apply to encroach on public property for the purposes of a seating area to complement their food or beverage service business. Three new forms of patio have been defined: small patio, seasonal patio, and year-round patio. 

    When businesses apply, an interdepartmental team will review the application and work with the business to complete the process.

    If liquor is being served, you will also need to apply to the Liquor and Cannabis Regulation Branch.  

    Have questions or need help? Email us at or call 604-527-4536

  • Short Term Rentals

    The Provincial government has introduced legislation to regulate short-term rentals with the goal of returning them to the long-term rental market in order to assist with increasing housing supply and affordability.

    While the new provincial rules took effect May 1, 2024, at this time the City of New Westminster is not adjusting its approach and will continue to not permit short-term rentals unless the operator has a valid Bed & Breakfast business license.

    Getting a B&B License In New West

    • You must have a business license to operate as a Bed & Breakfast (B&B) should you wish to rent out space in your home for short term accommodation. A B&B is defined as a home based business (i.e. the operator of the B&B must live onsite) providing temporary sleeping accommodations on not less than a daily basis, and including the provision of a daily breakfast.
    • The following Zoning Bylaw provisions (section 190.28) must also be met:
      1. may not accommodate more than four guests except one additional guest for every 500 square feet (46.5 square metres) of floor space over 2,000 square feet (186 square metres), to a maximum of 10 guests;
      2. may occupy one off-street parking or one on-street parking space per B&B bedroom, provided that not more than two spaces per every three B&B bedrooms are occupied;
      3. if the house contains a secondary suite, the B&B may be operated in either the principal residence or the secondary suite, but not both; and
      4. is not permitted in a detached accessory dwelling unit or any other detached accessory building (e.g. laneway house)
      5. every operator must first receive permission from the landlord or strata corporation in order to operate.
    • Business Licence fees
      • Application fee (non-refundable): $56.00
      • Annual fee: $203.00 (2024)
    • Inspection by Building, Plumbing, Fire and Business Licensing staff is required.
    • Business License Application (Home-Based)


    Complaints About Illegal Short Term Rentals?

    The City works to ensure all short-term rental operators comply with rules and regulations. Operators in contravention may face fines of $200-400 per day, per offence, and significantly higher amounts if compliance efforts require escalation. After May 1, illegal operation may result in increased enforcement by the Province.

    If you believe a property is being improperly used as a short-term rental, you may submit a complaint to Bylaw Enforcement at 604-527-4657 or

  • Important Information

    Before you sign a lease

    • Prospective business owners who are applying for business licences should check with the Building, Planning and Licencing divisions on property they wish to lease or buy in regards to outstanding orders or issues pertaining to that property.
    • Check with the Planning and Building Department to make sure your business is a permitted use on the site.

    Change of Use

    • Each space in a building has its own specific approved use and sometimes the use of that space cannot be changed without approval and/or permit.

    Before you purchase a sign for your business

    • Review the requirements of the Sign Bylaw with the Planning Division. More information about sign permits and bylaws can be found here.

    Fire Inspection and Prevention Tips

    This sheet with Fire Inspection Tips may be helpful as you set up your business and prepare for inspection. 

    Here are some general fire prevention and safety tips as well! 

  • Business FAQs

    Opening a new business? Have questions on the process?  Read our FAQ on business licensing to find out more about the steps you'll need to take prior to obtaining your licence.

  • Renewing a Business Licence

    All business licences expire on December 31 each year and most renew automatically. The City’s Business Licensing division sends licence renewal invoices in late-November each year to business owners and are due and payable by January 31 each year.​

    Business owners can renew their business licence online quickly and easily by clicking here. Simply enter the account number and pay the balance due. A new business licence will be mailed to you once your payment has been processed.

  • Business License Office
    T 604-527-4565
    E