Radio-Off Meters

Advanced Meters are now the standard metering equipment used by utilities to provide electrical service. They are safe, reliable and provide a wide array of benefits to both the end customer and the utility. 

Why advanced meters?

In accordance with the Government of Canada's Electricity and Gas Act, electricity meters in service are required to have a valid Measurement Canada accuracy seal. The legacy meters have become costly to maintain and do not provide the state-of-the-art technology which utilities are turning to better maintain and operate their systems and manage the ever-growing electrical demand. 

Eligibility for Radio-off Meters

The option to request a radio-off meter for eligible homeowners was available only during the initial residential deployment phase of the AMI project. This option is no longer available.

Once an advanced meter has been installed at a property, it will remain in place and cannot be exchanged for a radio-off configuration.

Customers with a Radio-off meter

If you are a customer with a radio off meter, an initial setup fee and ongoing reading fees have been associated to your account which are required to cover the additional costs of individually reading these meters on-site. These fees have been reviewed and approved by the City of New Westminster Utility Commission and New Westminster City Council and are applied at the time your meter is manually read.

What you need to know

If you have a radio-off meter:

  • A meter reader will be dispatched to your address to take a physical reading of your radio-off meter based on your billing cycle
  • Your bill will include a Meter Reading Fee in addition to energy consumption charges
  • Radio-off meters will have the wireless functionality enabled when the owner or tenant of that property has moved
  • You may request to have the radio enabled at any time to discontinue manual reading fees by contacting the City’s Billing department      

Meter Options

  Radio-off meter
Set-up Fee / Exit Fee Setup $85 / Exit $95
Meter Reading Fee $55 per read
Automatic Meter Readings No
Next Day Consumption Information No
Streamlined Move-in/Move-out Process No
Automatic Outage Detection No

Questions

If you have questions about your meter or available options, please the City’s Billing department.

  • Report a power outage: 604-239-6100
    General inquiries: 604-515-3750
    Billing and payments: 604-527-4555