Access & Inclusion
Centennial Community Centre
- Accessible main floor
- no wheelchair access to lower floor
Century House - fully accessible Financial Assistance - Financial & Accessibility Assistance Programs Moody Park Arena - fully accessible - fully accessible including an elevator to the fitness centre Queen's Park Arena - fully accessible
- wheelchair lifts in seating area
Queen's Park Sportsplex - fully accessible Youth Centre - fully accessible Friendship Gardens - partly accessible with hard-packed trails Glenbrook Ravine - asphalt access to pond & garden
- partly accessible with hard-packed trail to ravine
Grimston Park - perimeter accessibility with hard-packed trail to playground and wadding pool Hume Park - Upper Hume is accessible
- Lower Hume has limited accessibility
Mercer Stadium - accessibility to the track but not bleachers Moody Park - accessible Queen's Park - accessible trails, picnic tables, playground & off-leash dog area Port Royal Park - accessible Sapperton Landing - partly accessible with hard-packed trails
- no accessible washroom available
- perimeter accessibility
Terry Hughes Park - accessible Waterfront Esplanade - accessible Westminster Pier Park - accessible
All Recreation Centres offer handicap parking, accessible doors and washrooms.
Park accessibility means corresponding trails, parking and washrooms can accommodate wheelchairs.
The Parks and Recreation Financial Assistance Program is designed to support eligible residents participate in year-round active living. Eligible residents are entitled to a 50% fee discount on eligible registered programs, the Active 10 Visit and Active 30 Day membership.
In addition, Parks and Recreation also offers a number of free and low cost ($2 admission) drop-in opportunities in skating, sports and more. View drop-in schedules.
Registered programs are eligible unless they involve a third party operator; the fee is already subsidized; it is a private or semi-private lessons; and/or involves transportation costs.
Parks and Recreation offers multiple drop-in services per week with a reduced $2.00 admission fee to encourage participation and promote a ‘Try It’ experience for skating, fitness, sports, etc. The discounted $2.00 admission services are subject to change seasonally and are available to all customers, of any age, without restriction. Services with a $2.00 admission fee are not eligible for additional fee discounts.
The Active 10 Visit Pass or Active 30 Day Pass may be purchased at a 50% discount, effective July 20, 2021. Only one pass is allowed for purchase at a time.
How do I apply?
There are two ways to apply and prove eligibility for Financial Assistance:
1. Have a social service agency complete the Financial Assistance Referral Letter and bring it, with proof of New Westminster residency, to a Recreation Facility customer service staff member during office hours. The Referral Letter can also be emailed to and we will then contact you about your application and process.
2. Bring proof that household income is below $50,000 (using one of the two document options listed below) and proof of New Westminster residency to a Recreation Facility customer service staff member during office hours.
i. Canada Revenue Agency Tax Assessment (dated within the past 12 months) or
ii. Federal Government Child Benefit Notice (dated within the past 12 months)
How does the Financial Assistance Program Work?
Once approved, staff will create a Parks and Recreation account for you and other eligible household family members. Each family member will be provided 1,000 credits that can immediately be used to reduce the fee by up to 50% on eligible purchases through staff or through your online account. The credits have an expiry date, are non-transferable and have no cash value. After your credits expire on June 30 of each year, you can reapply using the application process.
Access and Inclusion Policy and Financial Assistance Program
Financial Assistance Referral Form
Participation Support Services
Parks and Recreation, in some situations, can offer a customer(s) requiring participation support, with a Participant Assistant. Participant Assistants are staff, volunteers or community partner staff dedicated to helping customers participate in our services.
Our ability to accommodate Participant Assistant support depends upon the support needed, available resources, staffing skill levels and availability of adaptable equipment. Please note, some Participant Assistant services are through community partners or grants, resulting in eligibility requirements.
To inquire about Participant Assistants and our inclusive services, please speak to one of our Recreation Program Supervisors:
Julie Duncan Moody Park Arena 604.525.5301 Nancy Barberie Outdoor Pools 604.777.5100 Chris Lim Queensborough Community Centre 604.525.7093 Hannah Glavin Century House 604.519.1069 Ramona Manzer Centennial Community Centre 604.777.5100 Val Johnson Queen's Park Sportsplex 604.777.5121
Youth Services 604.515.3775
Access & Inclusion Services Form
The Support Pass is for customers who are unable to participate in our services independently, but if the customer is accompanied by their own support person, they can safely enjoy our services. It is expected the support person will be with the customer throughout their service visit and be fully engaged in supporting the customer.
As eligible, the customer will pay the associated service fee and the support person will be admitted for free. Please contact the Facility Manager, at the desired service location, for additional details.
The City of New Westminster’s first universal multi-stall washroom in Queen’s Park will provide a safe and inclusive space for all park users.
The enclosed individual stalls and change rooms serve as private spaces for individuals as well as children with caregivers.
Universal washrooms and change rooms promote:
- Inclusivity for people with disabilities
- Inclusivity for families
- Inclusivity for trans and non-binary people
- Increased privacy
- Increased efficiency
- Forward-thinking design
The City of New Westminster was guided through the design process by the HCMA’s guidelines for inclusivity.