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Access & Inclusion

  • Accessibility Features


     

    Century House - fully accessible
    Financial Assistance - Financial & Accessibility Assistance Programs
    Moody Park Arena - fully accessible

    Queensborough Community
    Centre

    		 - fully accessible including an elevator to the fitness centre
    Queen's Park Arena - fully accessible
    - wheelchair lifts in seating area
    Queen's Park Sportsplex - fully accessible
    Youth Centre - fully accessible
    Friendship Gardens - partly accessible with hard-packed trails
    Glenbrook Ravine - asphalt access to pond & garden
    - partly accessible with hard-packed trail to ravine
    Grimston Park  - perimeter accessibility with hard-packed trail to playground and wadding pool
    Hume Park - Upper Hume is accessible
    - Lower Hume has limited accessibility 
    Mercer Stadium - accessibility to the track but not bleachers
    Moody Park - accessible
    Queen's Park - accessible trails, picnic tables, playground & off-leash dog area
    Port Royal Park - accessible
    Sapperton Landing - partly accessible with hard-packed trails
    - no accessible washroom available
    Sapperton Park

    - perimeter accessibility
    Terry Hughes Park - accessible
    Waterfront Esplanade - accessible
    Westminster Pier Park - accessible


    All Recreation Centres offer handicap parking, accessible doors and washrooms.

    Park accessibility means corresponding trails, parking and washrooms can accommodate wheelchairs.

  • Accessibility Videos

    Accomplishments & Awareness

     

  • Financial Assistance

    The Parks and Recreation Financial Assistance Program is designed to support eligible residents participate in year-round active living. Eligible residents are entitled to a 50% fee discount on eligible registered programs, the Active 10 Visit and Active 30 Day membership. 

    In addition, Parks and Recreation also offers a number of free and low cost ($2 admission) drop-in opportunities in skating, sports and more. View drop-in schedules.

     

    Eligible Services

    Detail

    Registered Programs

    Registered programs are eligible unless they involve a third party operator; the fee is already subsidized; it is a private or semi-private lessons; and/or involves transportation costs.

    $2.00 Admissions

    Parks and Recreation offers multiple drop-in services per week with a reduced $2.00 admission fee to encourage participation and promote a ‘Try It’ experience for skating, fitness, sports, etc. The discounted $2.00 admission services are subject to change seasonally and are available to all customers, of any age, without restriction. Services with a $2.00 admission fee are not eligible for additional fee discounts. 

    Memberships

    The Active 10 Visit Pass or Active 30 Day Pass may be purchased at a 50% discount, effective July 20, 2021. Only one pass is allowed for purchase at a time.

      

    How do I apply?

    There are two ways to apply and prove eligibility for Financial Assistance: 

    1. Have a social service agency complete the Financial Assistance Referral Form and bring it, with proof of New Westminster residency, to a Recreation Facility customer service staff member during office hours. The Referral Letter can also be emailed to  and we will then contact you about your application and process.

    OR

    2. Bring proof that household income is below $50,000 (using one of the two document options listed below) and proof of New Westminster residency to a Recreation Facility customer service staff member during office hours. 

    i. Canada Revenue Agency Tax Assessment (dated within the past 12 months) or

    ii. Federal Government Child Benefit Notice (dated within the past 12 months)

    How does the Financial Assistance Program Work?

    Once approved, staff will create a Parks and Recreation account for you and other eligible household family members. Each family member will be provided 1,000 credits that can immediately be used to reduce the fee by up to 50% on eligible purchases through staff or through your online account. The credits have an expiry date, are non-transferable and have no cash value. After your credits expire on June 30 of each year, you can reapply using the application  process.

    Access and Inclusion Policy and Financial Assistance Program

    Financial Assistance Referral Form

    Access and Inclusion Brochure

  • Participation Support Services

    Participation Support Services

    Parks and Recreation, in some situations, can offer a customer(s) requiring participation support, with a Participant Assistant. Participant Assistants are staff, volunteers or community partner staff dedicated to helping customers participate in our services.

    Our ability to accommodate Participant Assistant support depends upon the support needed, available resources, staffing skill levels and availability of adaptable equipment. Please note, some Participant Assistant services are through community partners or grants, resulting in eligibility requirements.

    Access & Inclusion Services Brochure

    To inquire about Participant Assistants and our inclusive services, please speak to one of our Recreation Program Supervisors at the appropriate facility. 

    Support Pass

    The Support Pass is for customers who are unable to participate in our services independently, but if the customer is accompanied by their own support person, they can safely enjoy our services. It is expected the support person will be with the customer throughout their service visit and be fully engaged in supporting the customer.

    As eligible, the customer will pay the associated service fee and the support person will be admitted for free. Please contact the Facility Manager, at the desired service location, for additional details.

  • Universal Washroom

    The City of New Westminster’s first universal multi-stall washroom in Queen’s Park will provide a safe and inclusive space for all park users.

    The enclosed individual stalls and change rooms serve as private spaces for individuals as well as children with caregivers.  

    Universal washrooms and change rooms promote:

    • Inclusivity for people with disabilities
    • Inclusivity for families
    • Inclusivity for trans and non-binary people
    • Increased privacy
    • Increased efficiency
    • Forward-thinking design

    The City of New Westminster was guided through the design process by the HCMA’s guidelines for inclusivity.

     


City of New Westminster Parks & Recreation

Administration Office:
511 Royal Avenue
New Westminster, BC V3L 1H9
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