Access & Inclusion


  •  

    Canada Games Pool

    - Aquatic wheelchair
    - Wheelchair lift for pool access
    - Accessible family change rooms
    - No wheelchair access to Mezzanine Fitness area

    Centennial Community Centre

    - Accessible main floor
    - no wheelchair access to lower floor

    Century House - fully accessible
    Financial Assistance - Financial & Accessibility Assistance Programs
    Moody Park Arena - fully accessible

    Queensborough Community
    Centre

    - fully accessible including an elevator to the fitness centre
    PCR Administration - no wheelchair accessibility
    Queen's Park Arena - fully accessible
    - wheelchair lifts in seating area
    Queen's Park Arenex - fully accessible
    Youth Centre - fully accessible
    Friendship Gardens - partly accessible with hard-packed trails
    Glenbrook Ravine - asphalt access to pond & garden
    - partly accessible with hard-packed trail to ravine
    Grimston Park  - perimeter accessibility with hard-packed trail to playground and wadding pool
    Hume Park - Upper Hume is accessible
    - Lower Hume has limited accessibility 
    Mercer Stadium - accessibility to the track but not bleachers
    Moody Park - accessible
    Queen's Park - accessible trails, picnic tables, playground & off-leash dog area
    Port Royal Park - accessible
    Sapperton Landing - partly accessible with hard-packed trails
    - no accessible washroom available
    Sapperton Park

    - perimeter accessibility

    Terry Hughes Park - accessible
    Waterfront Esplanade - accessible
    Westminster Pier Park - accessible


    All Recreation Centres offer handicap parking, accessible doors and washrooms.

    Park accessibility means corresponding trails, parking and washrooms can accommodate wheelchairs.

  • Accessibility Videos

    Accomplishments & Awareness

     

  • The Parks and Recreation Financial Assistance Program is designed to support eligible residents participate in year-round active living. Eligible residents are entitled to a 50% fee discount on eligible registered programs. Memberships are not eligible during COVID-19.
     
    Parks and Recreation also offers a number of free and low cost ($2 admission) drop-in opportunities in swimming, skating, sports and more. Visit the Drop-In Schedule web page for details on what and when. 
     
    Eligible Service Detail
    Registered Programs Registered programs are eligible unless they involve a third party operator; the fee is already subsidized; it is a private or semi-private lessons; and/or involves transportation costs.
    $2.00 Admissions Parks and Recreation will offer about 20 drop-in services per week with a reduced $2.00 admission fee to encourage participation and promote a ‘Try It’ experience for swimming, skating, fitness, sports, etc. The discounted $2.00 admission services are subject to change seasonally and are available to all customers, of any age, without restriction.
      
    How do I apply?
     
    There are two ways to apply and prove eligibility for Financial Assistance: 
     
    1. Have a social service agency complete the Financial Assistance Referral Letter and bring it, with proof of New Westminster residency, to a Recreation Facility customer service staff member during office hours. The Referral Letter can also be emailed to and we will then contact you about your application and process.
     
    OR
     
    2. Bring proof that household income is below $50,000 (using one of the two document options listed below) and proof of New Westminster residency to a Recreation Facility customer service staff member during office hours. 
    i. Canada Revenue Agency Tax Assessment (dated within the past 12 months) or
    ii. Federal Government Child Benefit Notice (dated within the past 12 months)
     
    How does the Financial Assistance Program Work?
     
    Once approved, staff will create a Parks and Recreation account for you and other eligible household family members. Each family member will be provided 1,000 credits that can immediately be used to reduce the fee by up to 50% on eligible purchases through staff or through your online account. The credits have a one-year expiry, are non-transferable and have no cash value. After your credits expire, you can reapply using the application  process.
     
     


    Access & Inclusion Services brochure
    (tap image to view/download)

     

    Access and Inclusion Policy and Financial Assistance Program

    Financial Assistance Referral Letter

  • Participation Support Services

    Parks and Recreation, in some situations, can offer a customer(s) requiring participation support, with a Participant Assistant. Participant Assistants are staff, volunteers or community partner staff dedicated to helping customers participate in our services.

    Our ability to accommodate Participant Assistant support depends upon the support needed, available resources, staffing skill levels and availability of adaptable equipment. Please note, some Participant Assistant services are through community partners or grants, resulting in eligibility requirements.

    To inquire about Participant Assistants and our inclusive services, please to speak one of our Recreation Program Supervisors:  

    Julie Duncan Moody Park Arena 604.525.5301
    Nancy Barberie Canada Games Pool 604.526.4281
    Ryan Weber Queensborough Community Centre 604.525.7093
    Ramona Manzer Centennial Community Centre 604.777.5100
    Val Johnson Queen's Park Arenex 604.777.5121

    Silisha Ali

    Youth Services 604.515.3775

    Access & Inclusion Services Form


    Support Pass

    The Support Pass is for customers who are unable to participate in our services independently, but if the customer is accompanied by their own support person, they can safely enjoy our services. It is expected the support person will be with the customer throughout their service visit and be fully engaged in supporting the customer.

    As eligible, the customer will pay the associated service fee and the support person will be admitted for free. Please contact the Facility Manager, at the desired service location, for additional details.

  • The City of New Westminster’s first universal multi-stall washroom in Queen’s Park will provide a safe and inclusive space for all park users.

    The enclosed individual stalls and change rooms serve as private spaces for individuals as well as children with caregivers.  

    Universal washrooms and change rooms promote:

    • Inclusivity for people with disabilities
    • Inclusivity for families
    • Inclusivity for trans and non-binary people
    • Increased privacy
    • Increased efficiency
    • Forward-thinking design

    The City of New Westminster was guided through the design process by the HCMA’s guidelines for inclusivity.