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Report Missed Collection

Be sure to double check the collection calendar to ensure you've put the right bin out on the right day. Note that collection trucks are out 7:00 am to 7:00 pm; please do not submit a missed collection report until after 7:00 pm on the day of collection. 

Property information

Property type

Missed item information

Indicate which item(s) were missed on your collection day


Final step, please confirm the following:

Note: This information is collected by the City of New Westminster under Section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to process and manage your Community Member Application. Should you have any questions about the collection of this personal information please contact the Freedom of Information & Privacy Coordinator, 511 Royal Avenue, New Westminster, V3L 1H9, or 

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