Q to Q Ferry at the Komagata Maru Docks

As you take the Q to Q Ferry, listen to this self-guided audio tour to uncover local histories. 

Q to Q Ferry Historical Audio Guide

Remembering the Komagata Maru

In remembrance of the Komagata Maru tragedy, the Q to Q Ferry docks have been renamed as the Komagata Maru Docks. They were formerly known as the Port Royal and Quayside Docks.

  • Komagata Maru dock in Queensborough

    Komagata Maru dock in Quayside

  • Please be aware of the following protocols in place:

    • As of March 11, 2022, masks are no longer required for crew and passengers. Everyone is welcome to continue wearing masks if they choose.
    • Enhanced cleaning protocols.
    • Animals are not permitted in the cabin, except for service animals.
    • Monthly passes, punch cards, debit/credit tap or exact cash is accepted.
    • When queuing, passengers are asked to stay two metres apart and watch for oncoming people on the gangways.

     

  • Purchase passes, punch cards, and tickets online!

    A trip in either direction requires a paid fare, either an individual ticket or a monthly pass or you may pay using exact cash on board at the time of boarding. Passengers aged 12 and under do not require a fare.

                Fares

    Ticket Type

    Full Fare
    (19-64 years)

    Concession
    (65+, Children 13-18, 
    People with disabilities)

    One-way

    $2.25

    $1.25

    One month pass

    $45.00

    $22.50

    Punch Card (10 trips + 1 free)

    $22.50

    $12.50

     

    Tickets can be purchased using cash or debit/credit on the vessel or online.

  • Komagata Maru gangway in Quayside

    June 30- July 6

    July 7-13

    July 14-20

    July 21-27

    July 28-Aug 3

    Komagata Maru gangway in Queensborough

    June 30- July 6

    July 7-13

    July 14-20

    July 21-27

    July 28- Aug 3

    Please see the FAQ section for more information regarding accessibility

    • How do I find the ferry terminals?

      Wayfinding and directional signage is installed to provide directions to the Q to Q Ferry terminals at the Komagata Maru docks.

      Where should I wait for the ferry to arrive?

      • At the Komagata Maru Dock in Quayside, please wait on the timber promenade at the top of the ramp to allow the exiting passengers a clear route.
      • At the Komagata Maru Dock in Queensborough, there is a paved area a few metres down from the walkway from the gate.
      • Please keep noise levels to a respectable level.
         

      Can I bring my dog or cat?

      Yes, your leashed and licensed dog is welcome on board but may not enter the cabin. You and your pet can ride on the outdoor area on the back of the boat. Your cat or other small pet in a kennel is acceptable. Your pet does not need a ticket.

      Please be aware that humans are given priority over pets and in the event of allergies of other passengers or space limitations on board, you and your pet may need to wait for the next sailing.

      Why don’t people wear life jackets on the Q to Q Ferry?

      While on the open deck of the Q to Q Ferry, wearing a life-jacket is considered prudent, but it is not required by law. However, it is not recommended that life-jackets be worn inside the passenger cabin as this could impede escape in an emergency.

      If you are concerned about safety, or have questions, please discuss your concerns with a crew member and they will be able to advise you.

      In all cases, you should ensure that:

      • you know where the life-jackets are located;
      • they are easily accessible;
      • they fit

      Safety is a shared responsibility – shared between the boat operator and the passenger. While Transport Canada is responsible for establishing the safety requirements and inspecting vessels to verify compliance, passengers are expected to take precautionary measures to enhance their own safety, and the safety of people in their care, while on the Q to Q Ferry. This includes making sure you get the information you need for a safe trip and ensuring that children in your care are appropriately supervised. Before the vessel leaves the Komagata Maru dock, parents or guardians have the right to ask crew members to confirm there are sufficient life-jackets of the right size for children accompanying them on the outing, and to know where they are located.

    • Is the ferry accessible?

      While the Ferry vessels are outfitted to allow equitable access for all users including those with mobility aids, passengers should use caution, particularly during loading/unloading, given the dynamic river conditions that can impact the vessels. The ferry vessels are equipped with sloped ramps to accommodate wheeled mobility aids, as well as tie downs for wheelchairs. The ferry operator will aid passengers upon request.

      Are the docks accessible?

      Although 100% independent access is the goal of universal accessibility, the tidal nature of the Fraser River paired with the existing ferry terminal infrastructure is prohibitive to achieving a universally accessible dock. There will be periods of time, particularly at the Komagata Maru dock in Queensborough when passengers should use the docks with extreme caution.

      What is the City doing to make the service accessible?

      • The ferry vessels are designed to enable people of all abilities to get onto and off of the ferry independently; however, passengers should use caution using the docks and vessels given the dynamic river conditions.
      • The ferry operator will always be available to provide assistance to passengers up and down the ramps, and on/off the ferry when requested.
      • Additional crew will be located at the terminal for the Komagata Maru dock in Queensborough during busy travel times to assist passengers when requested.
        Information about gangway slopes will be provided on the Q to Q website and at the ferry terminals at least one week in advance so passengers are able to plan trips based on gangway slope access to the docks independently and safely.
    • What’s the difference between full fare and concession?

      Full fare is for people aged 19-64. A concession fare is for children aged 13-18, seniors 65+, and persons with disabilities.

      Do kids need a ticket?

      Children aged 0-12 do not require a ticket. Children aged 13-18 require a concession fare.

      Where can I buy tickets and passes in advance?

      • You may purchase tickets and passes online. Once completed, you may pick up your ticket, punch card, or monthly pass from the vessel.
      • You may also purchase monthly passes, punch cards and tickets onboard the vessels.

      Can I pay with cash on board?

      Yes, provided you bring exact change. The crew does not handle cash and cannot provide change. The vessel also accepts credit and debit cards that can tap. Monthly passes and punch cards are available onboard as well.

    • What is the ferry vessel like?

      The two vessels are both 28-ft in length and are fitted with reliable, efficient, and quiet engines that are adequately powered for the ferry service and Fraser River conditions. The ferry vessels have seating for all passengers and a heated cabin.
      The vessels are named the Bowen Guardian and the Bowen Belle.

      Can I take my bicycle?

      Yes. The ferry can take up to 4 bicycles per trip at no extra cost.

      Is the ferry wheelchair accessible?

      Yes. The ferry can take up to two wheelchairs per trip. Please see the accessibility section for more information.

      How many people can fit?

      The vessels can carry a maximum of 12 passengers, 2 crew, 2 wheelchairs and 4 bicycles.

      Can I take a stroller?

      Yes. Strollers are welcome on board. 

      Are there washrooms on board?

      The vessels are not equipped with washrooms due to the crossing only being 5 minutes. There are public, accessible washrooms within a few minutes’ walk of both landings.

    • Service levels will be increased throughout the spring and summer of 2024. The spring and summer schedule (effective May 21 to September 3) can be found on the “Q to Q Ferry Schedule” section of the website, while the fall and winter schedule (effective September 4) is listed below. Please note that the 2025 schedule has not yet been confirmed and service levels will continue to be evaluated and be offered based on demand and resources.

      WEEKDAYS

      • Leaving Quayside at 7:00 am and every 30 minutes until 7:30 pm
      • Leaving Queensborough at 7:15 am and every 30 minutes until 7:45 pm
         

      WEEKENDS & STATUTORY HOLIDAYS

      • Leaving Quayside at 10:00 am and every 30 minutes until 7:30 pm (8:30 pm on Saturdays)
      • Leaving Queensborough at 10:15 am and every 30 minutes until 7:45 pm (8:45 pm on Saturdays)
         

      Why aren’t summer levels kept for the entire year?

      Reduced Demand: Demand for the Q to Q Ferry is lower in the fall and winter months than in the spring and summer. By maintained reduced schedule during the months when demand tends to be lower, we will be able to offer a more fulsome schedule in the months when demand is greater.

      Reduced Revenue: As a result of reduced demand for the service, the ferry is generating less than anticipated revenue. In addition, due to the COVID-19 pandemic, many of the third-party partnerships and sponsorship opportunities previously anticipated have been put on hold, again resulting in less revenue.

      To best meet the needs of the community while working within the hours available from the approved budget, the current schedule is based on reviews of monthly ridership data as well as feedback from a community survey. Additional information about the survey can be found here.

Questions or comments about the Q to Q Ferry

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