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Animal Services Report

If you need to report a concern about public safety or animal welfare matters, please submit the form below.

For urgent concerns, please contact us at 604-519-2008 (press 0). Our office is open 8:30 am - 4:30 pm, 7 days/week. Please be prepared to provide as much detail as possible about the concern, including:

  • Information about the other party, if known
  • The location where the incident took place
  • The date and time the incident took place
(including unit/apt. as applicable)
What type of incident are you reporting?
Please note: We will pick up deceased stray domestic animals from both public and private property. However, we only accept requests for deceased wild animals on City-owned property. Deceased wild animals on private property are the responsibility of property owners. Small deceased wild animals can be bagged and put in the garbage. For larger wild animals on private property, you may need to contact a waste removal company for help.
Location of deceased animal
Please note: For noise complaints within multi-residential units, contact the strata council, property manager or building owner.
Location of dog off-leash
If the dog is currently roaming/loose, please call us ASAP at 604-519-2008 (press zero). If this is an after-the-fact report, please proceed with the form below.
If the incident is currently unfolding, please call us ASAP at 604-519-2008 (press zero). If this is an after-the-fact report, please proceed with the form below.
Please note that we can only take reports for lost pets in New Westminster. If your pet went missing in another municipality, please contact the animal shelter in that municipality.
Please note that we can only take reports for pets found in New Westminster. If this animal was found in another municipality, please contact the animal shelter in that municipality.
What type of animal is it?
Location of stray dog
If you can't identify an address, provide location details and landmarks to help fulfil your request.
What type of animal is it?
Date and time of incident. Please be specific.
Calendar
What species is it?
Please be specific. Provide time of day and day of week.
Calendar
You may upload up to 3 attachments to explain or show the incident.
Please note: Maximum file size is 96 MB.
File 1
File 2
File 3

This information is collected by the City of New Westminster under Section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to process and manage your reported animal concern. Should you have any questions about the collection and use of your personal information please contact the FOI and Privacy Coordinator, 511 Royal Avenue, New Westminster, V3L 1H9, 604-636-3551, .
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