Retail Strategy

Retail Strategy Implementation

Active Use Zoning Changes

On April 13, 2026 Council gave three readings to Zoning Bylaw amendments that would implement Active Use Zoning changes as part of the Active Streets Initiative. These changes would put in place special zoning rules for new ground level businesses located along certain portions of commercial streets – called Active Frontage Areas – and would require that: 

  • New ground floor businesses be active - think the types of businesses that draw people in, like shops, restaurants, entertainment spaces, and personal services; and,
  • New businesses that people seek out, rather than stumble upon – like offices and medical clinics – be located on upper floors.

The Zoning Bylaw would also be updated to allow: 

  • Small breweries, distilleries, wineries and cideries across all Downtown commercial districts; and,
  • Small-scale businesses that make and sell their own products on-site across all commercial areas.

Active Use Zoning changes are anticipated to be considered for adoption in June 2026.

Read the April 13, 2026 Council report here.


Active Streets Initiative

The Active Streets Initiative would implement Retail Strategy recommendations intended to make New Westminster's commercial areas more lively and welcoming, including that: 

  • Zoning be used to make room for active uses along certain portions of the city's key shopping streets; 
  • Zoning allow businesses that make and sell their products directly to customers at the same location; and, 
  • That the Business License Bylaw be updated to limit the maximum amount of window area that can be covered by decals and signage – complete

The Initiative was shaped by input from local businesses, commercial property owners, the Arts, Culture and Economic Development Advisory Committee, and direction from Council. 

See the sections below for details on what we heard from the business community, Advisory Committee, and past reports and presentations to Council.

Resources

April 13, 2026 Council Report: Retail Strategy Implementation: Active Streets Initiative – Bylaw for First, Second and Third Readings | Minutes

February 12, 2026 Arts, Culture and Economic Development Advisory Group Committee Memo: Retail Strategy Implementation: Active Streets Update | Minutes

February 2, 2026: Council Report and Presentation: Retail Strategy: Active Streets Initiative | Minutes

June 18, 2025: Retail Strategy Implementation Workshop | What We Heard and Engagement Materials

April 10, 2025: Arts, Culture and Economic Development Advisory Group Committee Memo: Retail Strategy Implementation: Zoning Changes for Enhancing Active Streets | Minutes 

  • Thank you to all those who participated in the Retail Strategy Implementation Workshop!

    On June 18, 2025 members of the local business community provided feedback on implementation of Retail Strategy recommendations regarding:

    • Active use zoning changes in New Westminster’s “core Great Street areas”, otherwise known as neighbourhood hearts (see where these areas are located by viewing the Engagement Boards linked below)
    • Ideas for commercial area beautification and street activation
    • Commercial building design considerations
       

    Feedback from this workshop will be used to inform implementation of Retail Strategy recommendations related to active use zoning, commercial area beautification and activation initiatives, and changes to the City’s design guidelines.

    Council is expected to consider proposed active use zoning changes for the city’s core Great Street areas in early 2026. Check back here for more information.

    What We Heard

    Active Use Zoning Changes 

    Attendees were asked to provide feedback on which commercial uses should be permitted or not permitted in ground level commercial spaces within core Great Street areas.

    Participants indicated:

    • Strong support for allowing ground level retail stores, restaurants, breweries, banks, public assembly and entertainment, animal grooming and daycare, veterinary clinics, and personal service establishments (e.g., barbers, nail salons)
    • General support for allowing ground level child care, either outright or on a conditional basis
    • Mixed support for allowing ground level fitness spaces and artist studios, either outright or on a conditional basis
    • Mixed support for allowing ground level health services (e.g., dentists, physiotherapists), either outright or on a conditional basis
    • Division regarding allowing ground level personal service-related office (e.g., accounting, insurance) and commercial schools, with respondents generally split between prohibiting these uses or allowing them with conditions

     

    Business Area Activation, Beautification and Promotion

    Community members were asked to provide feedback on activation and beautification initiatives that they would like to see in commercial areas.

    Participants spoke to:

    • The importance of clean and well-maintained commercial areas
    • A desire for more patios, transparent windows, murals, markets and events, as well as businesses with evening hours, to help activate streets
    • Support for simplification of the City’s grant process for activation and beautification initiatives
    • A desire for more family- and pet-friendly spaces in commercial areas
    • Support for team-based, business-led initiatives like block cleanups and seasonal décor

     

    Commercial Building Design Consideration

    Community members were asked to provide feedback on how commercial spaces could be better designed to support businesses.

    Participants spoke to the importance of:

    • Functional design, including high ceilings, proper HVAC systems, well-designed loading and accessibility infrastructure, and short-term and delivery parking
    • Small commercial units to support small, independent retailers
    • Visible signage, and suggested that signage regulations be relaxed to better consider the needs of upper storey businesses and/or those in heritage areas
    • Universal design features that support the needs of families, seniors, and those with mobility challenges

     

    Who We Heard From

    Workshop invitations were mailed to all New Westminster commercial property owners and the event was advertised on the City’s website, Invest New West newsletter, CityPage, and promoted by the City’s business community partners.

    A total of 81 community members attended the event, including:

    • 49 business owners
    • 26 commercial property owners
    • 6 representatives of the Chamber of Commerce and Business Improvement Associations

    There was strong representation from commercial areas across the city, bringing a range of perspectives and contributing to meaningful discussion throughout the session. 

    Engagement Summary

    View the engagement workshop summary and engagement boards using the links below: 

  • In 2023 a city-wide retail strategy was approved. The strategy identifies key opportunities to enhance the retail experience in commercial areas of the city, and outlines recommendations around how the City, and community partners, can work together to leverage various tools in support of a strong retail commercial environment.

    Read the Retail Strategy

  • Economic Development Office
    T 604-527-4536
    E