Taxes & Utilities


2017 Property Tax Notices are printed and mailed in the latter part of May.

If you have not received your Tax Notice by the end of May, please contact the Property Tax Department at 604-527-4550. It is the responsibility of the property owner to pay property taxes by July 04, 2017 in order to avoid a 5% penalty, whether or not a Tax Notice is received. New owners who have not received a Tax Notice are advised to contact the Property Tax Department.

Current Property Taxes unpaid after July 4, 2017 will be subject to a 5% penalty. A further 5% penalty will be charged to current taxes remaining unpaid after September 6, 2017.

Application for the Provincial Home Owner Grant may be made now, whether or not the current taxes are being paid at the same time. The application form for the Home Owner Grant is located on the front of the Tax Notice, or you may apply online through the Online Home Owner Grant Application.

City Hall - Hours of Operation
Mondays: 8:00 am – 7:00 pm
Tuesdays – Fridays: 8:00 am – 5:00 pm
(excluding holidays)
      Assignment Class Municipal School GVRD GVTA BCA MFA Total
    1 Residential 2.7415 1.3343 0.0462 0.2193 0.0432 0.0002 4.3846
    2 Utilities


    13.4000 0.1616 2.4992 0.4981 0.0007 44.1338
    3 Supportive Housing 2.7415 0.1000 0.0462 0.0000 0.0000 0.0002 2.8878
    4 Major Industry 29.4223 4.8000 0.1570 1.8756 0.4981 0.0007 36.7537
      Prov. School Tax Credit   -2.8800   0.0000     -2.8800
    5 Light Industry  15.4207 4.8000 0.1570 1.3442 0.1393 0.0007 21.8620
    6 Business/Other  11.3385 4.8000 0.1132 1.0772 0.1393 0.0005 17.4686
    8 Rec./Non. Profit  2.7415 2.7000 0.0462 0.2105 0.0432 0.0002 5.7415
    9 Farm 2.7415 6.9000 0.0462 0.3531 0.0432 0.0002 10.0841
      Prov. School Tax Credit   -3.4500         -3.4500


  • 2017 Property Taxes are due July 4, 2017. Home Owner grants must be claimed by July 4, 2017 (a grant application must be completed each year).


  • After July 4, 2017, a penalty of 5% is added to the outstanding taxes. Another 5% penalty is added after September 6, 2017. These penalties are a requirement of the Community Charter. The City has no authority to either waive or modify these penalty amounts. A payment that is one day late is subject to the full penalty.
  • The Home Owner Grant Program is a Provincial Government program designed to help homeowners with their Property Taxes. The Home Owner Grant reduces the amount of Property Taxes home owners pay on their principal residence. There are two categories of grants which may reduce a home owner's property taxes:

    Basic Grant of $570

    To qualify for the grant you must meet the following requirements:

    Additional Grant of $845

    You may qualify for the Additional grant if you satisfy all the Basic Grant requirements and:

    Your Property’s Value & Location

    If your property has an assessed or partitioned value of $1,600,000 or less, the Home owner grant may reduce your taxes up to $570.

    If you meet all the requirements but your property’s assessed or portioned value is over $1,600,000, you may qualify for the grant at a reduced amount. The grant is reduced by $5 for each $1,000 of assessed value over $1,600,000. This means the grant isn’t available for properties assessed over $1,714,000 ($1,769,000 if owner is eligible for additional grant).

    Your Property Taxes

    Most homeowners must pay at least $350 in property taxes before claiming the Home owner grant to help fund services such as road maintenance and police protection. This amount may be less if you qualify for the Home owner grant as a senior, veteran or person with a disability.

    If you purchased your property during the current tax year, you may be eligible for the Home owner grant if you meet the following requirements:

    • The previous owner didn’t  pay all of the property taxes
    • The previous owner didn’t claim the grant
    • You didn’t receive a grant this year for another home

    Notes & Resources


    The Home owner grant must be claimed by July 4, 2017 avoid the 5% penalty. To obtain the grant, you must complete the Home owner grant application form on the front of the Tax Notice or to apply online. Unclaimed grants constitute unpaid current taxes and are subject to penalties. The grant can be claimed without making a payment.

    If your mortgage company or an agent will be paying your property taxes, it is your responsibility to claim the grant by completing the grant application and delivering to City Hall by the due date or completing application form online.


  • If you qualify for the provincial residential home owner grant, why not consider making your application online.

    It’s easy, quick and convenient - especially if you're paying your taxes through telebanking, pc banking or through your mortgage company.

    • Save time standing in line
    • Get immediate confirmation that your grant application has been received.

    Online Home Owner Grant Application

  • The Home owner grant may be available retroactively if you qualified last year and did not apply.

    You can apply for last year’s Home owner grant retroactively if you meet the following requirements:

    • You qualified for the grant on December 31st of last year
    • You are the registered owner of the residence
    • You paid last year’s property taxes, if last year’s property taxes have been paid

    Anyone with your permission can apply on your behalf as an “Agent”.

    Apply for your Retroactive Grant

    Your application must be received by December 31st of the current year to claim last year’s home owner grant. To apply you need to complete a Retroactive Home Owner Grant Application. You may be required to submit additional documentation to establish your eligibility.

    Notes & Resources


    • You Retroactive home owner grant application must be sent to the municipal or provincial office that sent your property tax notice. You can submit your application using one of the following options:
      • Mail or Courier
      • In Person
    • Last year, the grant amount was reduced by $5 for each $1,000 of your property’s assessed value over $1,200,000


  • Once you receive you property Tax notice, you may be able to apply for a low interest loan to pay your current year property taxes on your principal residence. There are two programs you may qualify for:

    Regular Program

    You may qualify for this program if you’re:

    • 55 or older during the current year, or
    • A surviving spouse of any age, or
    • A person with disabilities

    Family with Children Program

    You may qualify for this program if you’re a parent, stepparent or financially supporting a child.

    You can apply to defer a portion or all your residential (Class 1) or residential and farm (Class 1 and Class 9) property taxes after the Home owner grant is deducted. If you qualify for the Home owner grant, you must apply for it separately every year.

    If your application is approved, the Province pays you current year unpaid property taxes on your behalf.

    Sometime it can take the Province several months to process the Tax Deferment applications due to the need to gather necessary information. You may not get a response from the Province about your application until after the Property tax due date. If you application is received before the Property tax due date but is approved after the due date, you will not be charged a late penalty.

    You will be charged a late payment penalty if:

    • You apply after the Property tax due date
    • Your application is not approved and it is past the Property tax due date
    • You fail to provide the required information
    • You sell your home before the taxes are paid on your behalf
    • You cancel or withdraw you application for any reason at any time before the taxes are paid on you behalf

    You can make a payment or repay the loan at any time without any penalty.

    Property Lien

    While you carry a Property tax deferment balance, you will have a restrictive lien registered against your property. Once the lien is registered, you can only change your property title to add your spouse. You must repay the outstanding balance of your agreement before you:

    • Sell your property
    • Change property owners other than adding your spouse
    • Refinance with some financial institutions (Please check with your financial institution)

    Other title changes may require repayment, please contact the Province for further information.

    Telephone          250-387-0555

    Toll Free             1-888-355-2700



    Interest is calculated every month starting from the date your property taxes are due or the date you applied to defer, whichever is later. You will be charged simple interest on the taxes you have deferred. You will not be charged interest on interest or application or renewal fees.

    Interest rates are set every six months. The interest rate until March 31, 2018 are as follows:

    Regular Program                              0.70%

    Families with Children Program        2.70%

    Repay your Deferment Loan

    Learn how you or your legal professional can repay all or part of your deferred property taxes.


  • To make paying Utility bill and Property taxes as convenient as possible, the following options are available:

    • Online and telephone banking service. Please contact your bank or financial institution with your folio / account number.
    • By mail or in person at:
      • 511 Royal Avenue, New Westminster, BC, V3L 1H9
      • Office Hours:
        Monday, 8:00 am - 7:00pm
        Tuesday to Friday, 8:00 am to 5:00 pm
    • After hours payments may be dropped off in the City Hall drop-off box located at the north entrance of City Hall.
    • INTERAC Bank Debit Card at City Hall (please ensure your debit card daily transaction limit is sufficient before presenting card for use). Credit cards are NOT ACCEPTED for Property taxes or Utility bills.
    • At any chartered bank and participating trust companies, credit unions and at automated banking machines. Payments after the tax due date may be made at City Hall only.
    • Queensborough Community Centre:
      • For office hours call 604-525-7388
        Please be sure to bring your current year Tax Notice with you.
    • Pre-authorized Payment (for Property Taxes and Residential Flat Rate Utilities only). Allows you to prepay next year's taxes and residential flat rate utilities by automatic monthly withdrawals from your bank account. More information and a printable application form is available here.
  • You can use the links below to pay through your financial institution's website. If you have questions regarding how to set up this option, please contact your bank.

    Bank of Montreal
    Coast Capital Savings
    G&F Financial
    RBC Royal Bank
    Scotia Bank
    TD Canada Trust
    Westminster Savings


    Credit cards are NOT ACCEPTED for property taxes or utility bills.

  • Any property with delinquent taxes will be sold at the City's annual tax sale unless the delinquent taxes, with interest, are sooner paid. The City is obliged to hold the annual tax sale each year on the last Monday of September (or if this is a holiday, on the next Monday which is not a holiday). It is held at 10:00 a.m. at City Hall located at 511 Royal Avenue, New Westminster, B.C. Taxes become delinquent on January 1 of the second year following the year in which the taxes were billed.

    The list of properties that may be available for sale will be published in the local newspapers on two separate dates, the last publication being not less than 3 days or more than 10 days before the date of the tax sale. A final list of the properties still available for sale will be distributed at the time of the tax sale.

    The sale is a public auction with the successful bid being the highest bid above the upset price. The upset price is the total of all outstanding taxes plus penalties, interest and costs.

    We will require payment of the full amount of the successful bid price by certified cheque, cash or money order at the time of sale.

    The owner of the property, or any registered charge holder, will be notified of the sale of the property for taxes. They have a period of 12 months to redeem the property by paying the outstanding taxes. Only at the end of the redemption period, if the property has not been redeemed will title pass to the successful bidder. If the property is redeemed, all of the amounts paid to the City by the successful bidder will be returned with interest at the rate prescribed under section 11(3) of the Taxation (Rural Area) Act.

    The successful bidder has only limited legal rights to the property during the redemption period. The registered owner continues to have use and enjoyment of the property.

    The successful purchaser of tax sale property that results in transfer of title at the end of the redemption period will be required to pay any property purchase taxes and goods and services taxes which may apply to the sale. The effect of the tax sale is to also act as a quit claim in favour of the purchaser of all mortgages registered against the property.

  • By mail or in person at:
    511 Royal Avenue
    New Westminster, B.C.
    V3L 1H9

    By phone at: 604-527-4550
    By fax at: 604-521-3895

    City Hall hours of operation:
    Mondays: 8:00 am – 7:00 pm
    Tuesdays – Fridays: 8:00 am – 5:00 pm
    (excluding holidays)