Taxes & Utilities

All property tax payments and home owner grants (if eligible) must be received by September 30, 2020. A 10% penalty will be levied on October 1, 2020.

If you have not received your property tax notice, please contact the Property Tax Department at City Hall at 604-527-4550. It is the responsibility of the property owner to pay property taxes, by the due date in order to avoid penalty, whether or not a bill is received. New owners who have not received a property tax notice are advised to contact the Property Tax Department.

A 10% penalty will be charged to current taxes remaining unpaid after September 30, 2020. 

Application for the Online Provincial Home Owner Grant can be made as soon as the tax notices are mailed. The City encourages the use of EHOG online application.

View the latest Where Your Taxes Go newsletter.

  • Please pay your bill online via one of the following options:

    • Online banking, telephone banking and ATMs Contact your financial institution for further information. From your financial institution’s website, search for 'New Westminster City' and select payee with “property taxes”. Use the 8-digit folio number on the front of your tax notice as the account number.
      Ensure your payment is received on time, allowing for at least 3 business days prior to the due date.
      Home owner grants can be claimed online at
    • In person at your financial institution
      Ensure your payment is received by the due date. Financial institutions do not accept home owner grants.
    • Cheques and bank drafts payable to the City of New Westminster
      Cheques and bank drafts may be postdated to the tax due date. Incomplete forms will not be processed. An administration fee will be charged for returned or dishonoured payments per municipal bylaw.
    • In-person at City Hall
      Available September 23, 8:30 am - 4:30 pm. 

    Sign up for e-billing at

    Claim your electronic home owner grant at

    For electronic payments, allow at least three business days prior to the due date.

  • 2020 Property Taxes are due July 2, 2020. Home Owner Grants (E-Hog or paper form) must be claimed by July 2, 2020. Penalty applies if not claimed by September 30, 2020 on unclaimed HOGS (a grant application must be completed each year).

    Utility bills (water,sewer, solid waste services) are due on May 1, 2020.


  • If you qualify for the provincial residential home owner grant, why not consider making your application online.

    It’s easy, quick and convenient - especially if you're paying your taxes through telebanking, pc banking or through your mortgage company.

    • Save time standing in line
    • Get immediate confirmation that your grant application has been received.

    Online Home Owner Grant Application

    Home Owner Grant Additional Explanatory Notes

    An owner together with his/her spouse qualifies for a grant on only one residence in the Province in any one calendar year.

    The grant is not payable unless the dwelling described on the tax notice is the principal residence of the owner who is a permanent resident of the Province.

    To avoid penalty, an owner should apply for a grant prior to the tax due date even if he/she is not paying taxes that are due at that time.

    A grant may not be payable if an application for the grant is delivered to the collector later than December 31. Extensions for one year may be allowed. Contact the Property Tax Department.

    If an applicant is unable to apply, the application may be made by the applicant's committee or a person appointed in writing as the applicant's attorney.

    You may be required to provide satisfactory documentary evidence showing eligibility.

    A spouse, child, grandchild, father, mother, brother or sister of a qualifying deceased owner may be eligible for the grant in the year of the owner's death if the residence was their principal residence at the time of death.

    A medical certificate is required for a person with a permanent physical disability if the claim for additional grant is made by that person or by the spouse or relative of that person (relative being child, grandchild, brother, sister, grandparent, parent, stepparent or person who stands in place of a parent). The required forms are available from the Property Tax Department.

    The term owner is defined in the Home Owner Grant Act and the Taxation (Rural Area) Act and may include a lessee under a lease of 99 years or more when the lessee is bound to pay current taxes.

    A spouse, in addition to its ordinary meaning, includes a man or woman not married to each other but who have lived together as husband and wife for a continuous period of not less than 2 years before the death of either of them, or the filing of an application by either of them.

    Spouse does not include a person separated and living apart from his or her spouse, who has entered into a written agreement with the spouse to live separately, or who is subject to an order of the court recognizing the separation.

    Owners of eligible buildings, land cooperatives and multi-dwelling leased parcels, as defined in the Act, must use special forms prescribed by regulation instead of the form set out on the tax notice. The required forms are available from the Property Tax Department.

  • You can use the links below to pay through your financial institution's website. If you have questions regarding how to set up this option, please contact your bank.

    Bank of Montreal
    Coast Capital Savings
    G&F Financial
    RBC Royal Bank
    Scotia Bank
    TD Canada Trust
    Westminster Savings

    Credit cards for taxes and water/sewer utilities are accepted online with a convenience fee.

  • 2020 Water, Sewer, and Solid Waste Rates

    Single Family Dwelling Gross Discount 5% Net 2019 2018 % Change
    Water $635.75 $31.79 $603.96 $564.45 $527.55 7%
    Sewer $897.00 $44.85 $852.15 $796.40 $744.30 7%
    Refuse - 120L $261.43 $13.07 $248.36 $221.75 $198.00


    Subtotal $1794.18 $89.71 $1704.47 $1582.60 $1469.85 7.70%
    Single Family Dwelling - Senior Waivers (25%) Gross Senior Discount 25% Net Discount 5% Net  
    Water $635.75 $158.94 $476.81 $23.84 $452.97  
    Sewer $897.00 $224.25 $672.75 $33.64 $639.11  
    Refuse/Recyling $261.43 $565.36 $196.07 $9.80 $186.27  
    Subtotal $1794.18 $448.54 $1345.63 $67.28 $1278.35  
    Single Family Dwelling - Secondary Suite Gross Discount 5% Net      
    Water - Single Family $635.75 31.79 $603.96      
    Water - Secondary Suite $317.85 $15.89 $301.96 $282.20    
    Sewer- Single Family $897.00 $44.85 $852.15      
    Sewer - Secondary Suite $448.50 $22.43 $426.07 $398.20    
    Refuse - 240L $403.91 $20.20 $383.71 $342.60    
    Subtotal $2703.01 $135.16 $2567.85      
    Multi-Family Per Living Unit Gross Discount 5% Net      
    Water - Metered - Cubic Feet            
    Min Charge $52.48     $49.05    
    1-10,000 $5.25     $4.91    
    Next 20,000 $3.81     $3.56    
    Next 20,000 $3.01     $2.81    
    over 50,000 $2.27     $2.12    
    Sewer - Apartment Unit $504.47 $25.22 $479.25 $447.90    
    Townhouse Unit $700.74 $35.04 $665.70 $622.15    
    Refuse Commercial Rate      
    Food Scraps/Apartment $25.48 - $25.48 $22.75    
    Tag-a-Bag/Bag $4.00 - $4.00      


  • Taxes are due July 2, 2020. A 10% penalty is added to the outstanding taxes and any grant unclaimed after September 30, 2020. These penalties are a requirement of the Community Charter. The City has no authority to either waive or modify these penalty amounts. A payment that is one day late is subject to the full amount of the penalty.
  • The Home Owner Grant Program is a Provincial Government program designed to help homeowners with their Property Taxes. The Home Owner Grant reduces the amount of Property Taxes home owners pay on their principal residence. For full details and to ensure you qualify, please refer to the Province's website at There are two categories of grants which may reduce a home owner's property taxes:

    Basic Grant of $570

    In general, to qualify for the grant you must meet the following requirements:

    • You are the registered owner of the residence (or a spouse/relative of the deceased owner of the property and at the date the owner passed away, you both occupied this residence as your principal residence)
    • You are a Canadian Citizen or Permanent resident of Canada
    • You live in BC
    • You occupy the residence as you principal residence

    Additional Grant of $845

    In general, to qualify for the additional grant, you must be:

    • age 65 or over during this calendar year, or
    • a person with disabilities or the spouse or relative of a person with a permanent disability (your physician must complete a Certificate of Person with Disabilities and Property Owner" (Form B – FIN74)  available from the Property Tax Department), or
    • in receipt of a disability allowance or benefit under the Disability Benefits Program Act (the Ministry of Human Resources must complete a Home Owner Grant Consent for Release of Information (FIN81) confirming your eligibility), or
    • receiving an allowance under the War Veteran Allowance Act (Canada) or the Merchant Navy Veteran and Civilian War-related Benefits Act (Canada) (provide a copy of your most recent cheque stub - War Disability Pensions do not apply), or
    • a spouse or relative of a deceased owner who passed away that year and the owner would have been eligible as a senior or a person with disabilities.

    The grant is reduced by $5 for each $1,000 of assessed value over $1,525,000. As a result, the basic grant is reduced to zero for residential properties valued at $1,639,000 or more. The additional grant is eliminated on residential properties assessed at $1,8694,000 or more.

    Homeowners eligible for the basic grant must pay a minimum tax of $350. Homeowners eligible for the additional grant must pay a minimum tax of $100.

    The homeowner grant must be claimed by the Tax Due Date to avoid penalty. To obtain the grant, you must complete the application form on the front of the tax notice or to apply online, click here. Unclaimed grants constitute unpaid current taxes and are subject to penalties. The grant can be claimed without making a payment. If you qualify for the additional grant and wish to obtain it, you must tick the box that describes your qualification. If over 65, state your birth date.

    If your mortgage company or other agent pays your property taxes, it is your responsibility to claim the grant by completing the grant application and delivering to City Hall by the due date or online (click here).

    Multiple Home Owner Grant (Housing Co-op)

    The multiple home owner grant allows property owners to apply for the homeowner grant on behalf of eligible occupants living in their building or on their property.

    If you own property that qualifies for the multiple home owner grant, you must apply for the grant each year and pass on the benefit to your eligible occupants.

    To qualify for the multiple home owner grant you must:

    • Be the registered owner of:
      • An eligible building
      • Eligible land


    • Have eligible occupants living in your property
  • A property owner who has not applied for a homeowner grant for the previous year may complete a retroactive home owner grant.  The application form is available online.

     A retroactive application may only be accepted for the immediately preceding tax year.  You will be asked to explain why you failed to apply for the grant in the year and to provide two pieces of evidence that you did reside at the property on December 31st of the previous year (e.g. telephone bill, owner-occupied home insurance policy, bank statement, employment or pension cheque, etc.).  The retroactive application must be submitted to the Property Tax Department at City Hall, 511 Royal Avenue.

    When taxes for the previous year have been paid, a retroactive grant application can only be approved if the applicant actually paid the taxes, owned the residence at the time the taxes were paid and was eligible for the grant on December 31st of the previous year.  When taxes for the previous year have not been paid, a retroactive grant application can be approved if the applicant was eligible for the grant on December 31st of the previous year. 

    Only the registered owner of a property can make a retroactive home owner grant application. If the property has been sold a grant is no longer available to the vendor.

  • Any property with delinquent taxes will be sold at the City's annual tax sale unless the delinquent taxes, with interest, are sooner paid. The City is obliged to hold the annual tax sale each year on the last Monday of September (or if this is a holiday, on the next Monday which is not a holiday). It is held at 10:00 am at City Hall located at 511 Royal Avenue, New Westminster, BC. Taxes become delinquent on January 1st of the second year following the year in which the taxes were billed.

    The list of properties that may be available for sale will be published in the local newspapers on two separate dates, the last publication being not less than three days or more than ten days before the date of the tax sale. A final list of the properties still available for sale will be distributed at the time of the tax sale.

    The sale is a public auction with the successful bid being the highest bid above the upset price. The upset price is the total of all outstanding taxes plus penalties, interest and costs.

    We will require payment of the full amount of the successful bid price by certified cheque, cash or money order at the time of sale.

    The owner of the property, or any registered charge holder, will be notified of the sale of the property for taxes. They have a period of 12 months to redeem the property by paying the outstanding taxes. Only at the end of the redemption period, if the property has not been redeemed will title pass to the successful bidder. If the property is redeemed, all of the amounts paid to the City by the successful bidder will be returned with interest at the rate prescribed under section 11(3) of the Taxation (Rural Area) Act.

    The successful bidder has only limited legal rights to the property during the redemption period. The registered owner continues to have use and enjoyment of the property.

    The successful purchaser of tax sale property that results in transfer of title at the end of the redemption period will be required to pay any property purchase taxes and goods and services taxes which may apply to the sale. The effect of the tax sale is to also act as a quit claim in favour of the purchaser of all mortgages registered against the property.

  • By mail or in person at:
    511 Royal Avenue
    New Westminster, B.C.
    V3L 1H9

    By phone at: 604-527-4550
    By fax at: 604-521-3895
    By email: 

    City Hall hours of operation:

    City Hall is currently not open to the public due to the COVID-19 pandemic.

    Please contact us by phone or e-mail.

    Monday to Friday, 8:30 am – 4:30 pm (excluding holidays)