Taxes & Utilities


2016 Property Tax Notices are printed and mailed in the latter part of May.

If you have not received your property tax notice by the end of May, please contact the Property Tax Department at City Hall at 604-527-4550. It is the responsibility of the property owner to pay property taxes, by the due date in order to avoid penalty, whether or not a bill is received. New owners who have not received a property tax notice are advised to contact the Property Tax Department.

Current property taxes unpaid after July 4, 2016 will be subject to a 5% penalty. A further 5% penalty will be charged to current taxes remaining unpaid after September 6, 2016.

Application for the Provincial Home Owner Grant may be made now, whether or not the current taxes are being paid at the same time. The application form for the grant is located on the front of the Tax Notice, or you can apply through the Online Home Owner Grant Application.

City Hall hours of operation:
Mondays: 8:00 am – 7:00 pm
Tuesdays – Fridays: 8:00 am – 5:00 pm
(excluding holidays)

      Class    Description General Municipal School GVRD GVTA BCAA Finance
    1 Residential 3.4182 1.6717 0.0563 0.2834 0.0543 0.0002 5.4841
    2 Utilities


    13.5000 0.1971 2.5743 0.4995 0.0007 44.9483
    3 Supportive Housing 3.4182 0.1000 0.0563 0.0000 0.0000 0.0002 3.5747
    4 Major Industry 30.1910 5.4000 0.1915 1.9235 0.4995 0.0007 38.2062
      Prov. School Tax Credit   -3.2400   0.000     -3.2400
    5 Light Industry  16.7550 5.4000 0.1915 1.5211 0.1575 0.0007 24.0258
    6 Business/Other  12.3426 5.4000 0.1380 1.2420 0.1575 0.0005 19.2806
    8 Rec./Non. Profit  3.4182 3.1000 0.0563 0.2582 0.0543 0.0002 6.8872
    9 Farm 3.4182 6.9000 0.0563 0.3629 0.0543 0.0002 10.7919
      Prov. School Tax Credit   -3.4500         -3.4500


  • 2016 Property Taxes are due July 4, 2016. Home Owner grants must be claimed by July 4, 2016 (a grant application must be completed each year).


  • After the first Due Date of July 4, 2016 a penalty of 5% is added to the outstanding taxes. Another 5% penalty is added after the second penalty date of September 6, 2016. These penalties are a requirement of the Community Charter. The City has no authority to either waive or modify these penalty amounts. A payment that is one day late is subject to the full amount of the penalty.
  • The Home Owner Grant Program is a Provincial Government program designed to help homeowners with their property taxes. There are two categories of grants which may reduce a home owner's property taxes:
    • Basic Grant of $570

    To qualify for the Basic Grant you must:

    • be the owner (or a spouse/relative of the deceased owner) of the property
    • be a permanent resident of British Columbia
    • occupy the building on the tax notice as your principal residence
    • have not applied for or received a home owner grant on any other property in the Province during the calendar year, and
    • no other person can have received a home owner grant on the property for the calendar year.
    • Additional grant of $845

    To qualify for the additional grant you must be:

    • age 65 or over during this calendar year, or
    • a person with disabilities or the spouse or relative of a person with a permanent disability (your physician must complete a "Certificate of Person with Disabilities and Property Owner" (Form B) available from the Property Tax Department), or
    • in receipt of a disability allowance or benefit under the Disability Benefits Program Act (you must enclose a letter from the Ministry of Human Resources confirming your eligibility), or
    • receiving an allowance under the War Veteran Allowance Act (Canada) or the Merchant Navy Veteran and Civilian War-related Benefits Act (Canada) (provide a copy of your most recent cheque stub - War Disability Pensions do not apply).

    The grant is reduced by $5 for each $1,000 of assessed value over $1,200,000. As a result, the basic grant is reduced to zero for residential properties valued at $1,314,000 or more. The additional grant is eliminated on residential properties assessed at $1,369,000 or more.

    Home owners eligible for the basic grant must pay a minimum tax of $350. Home owners eligible for the additional grant must pay a minimum tax of $100.

    The home owner grant must be claimed by the Tax Due Date to avoid penalty. To obtain the grant, you must complete the application form on the front of the tax notice or to apply online, click here. Unclaimed grants constitute unpaid current taxes and are subject to penalties. The grant can be claimed without making a payment. If you qualify for the additional grant and wish to obtain it, you must tick the box that describes your qualification. If over 65, state your birth date.

    If your mortgage company or other agent pays your property taxes, it is your responsibility to claim the grant by completing the grant application and delivering to City Hall by the due date or online (click here).


  • If you qualify for the provincial residential home owner grant, why not consider making your application online.

    It’s easy, quick and convenient - especially if you're paying your taxes through telebanking, pc banking or through your mortgage company.

    • Save time standing in line
    • Get immediate confirmation that your grant application has been received.

    Online Home Owner Grant Application

    Home Owner Grant Additional Explanatory Notes:

    An owner together with his/her spouse qualifies for a grant on only one residence in the Province in any one calendar year.

    The grant is not payable unless the dwelling described on the tax notice is the principal residence of the owner who is a permanent resident of the Province.

    To avoid penalty, an owner should apply for a grant prior to the tax due date even if he/she is not paying taxes that are due at that time.

    A grant may not be payable if an application for the grant is delivered to the collector later than December 31. Extensions for one year may be allowed. Contact the Property Tax Department.

    If an applicant is unable to apply, the application may be made by the applicant's committee or a person appointed in writing as the applicant's attorney.

    You may be required to provide satisfactory documentary evidence showing eligibility.

    A spouse, child, grandchild, father, mother, brother or sister of a qualifying deceased owner may be eligible for the grant in the year of the owner's death if the residence was their principal residence at the time of death.

    A medical certificate is required for a person with a permanent physical disability if the claim for additional grant is made by that person or by the spouse or relative of that person (relative being child, grandchild, brother, sister, grandparent, parent, stepparent or person who stands in place of a parent). The required forms are available from the Property Tax Department.

    The term owner is defined in the Home Owner Grant Act and the Taxation (Rural Area) Act and may include a lessee under a lease of 99 years or more when the lessee is bound to pay current taxes.

    A spouse, in addition to its ordinary meaning, includes a man or woman not married to each other but who have lived together as husband and wife for a continuous period of not less than 2 years before the death of either of them, or the filing of an application by either of them.

    Spouse does not include a person separated and living apart from his or her spouse, who has entered into a written agreement with the spouse to live separately, or who is subject to an order of the court recognizing the separation.

    Owners of eligible buildings, land cooperatives and multi-dwelling leased parcels, as defined in the Act, must use special forms prescribed by regulation instead of the form set out on the tax notice. The required forms are available from the Property Tax Department.

  • A property owner who has not applied for a home owner grant for the previous year may complete a retroactive home owner grant. 
    The application form is available online here.

    A retroactive application may only be accepted for the immediately preceding tax year.  You will be asked to explain why you failed to apply for the grant in the year and to provide two pieces of evidence that you did reside at the property on December 31st of the previous year (e.g. telephone bill, owner-occupied home insurance policy, bank statement, employment or pension cheque, etc).  The retroactive application must be submitted to the Property Tax Department at City Hall, 511 Royal Avenue.

    When taxes for the previous year have been paid, a retroactive grant application can only be approved if the applicant actually paid the taxes, owned the residence at the time the taxes were paid and was eligible for the grant on December 31st of the previous year.  When taxes for the previous year have not been paid, a retroactive grant application can be approved if the applicant was eligible for the grant on December 31st of the previous year. 

    Only the registered owner of a property can make a retroactive home owner grant application.  If the property has been sold a grant is no longer available to the vendor.

  • You may be eligible to defer payment of property taxes under one of the British Columbia Property Tax Deferment Programs.

    1. Regular Program - if you are:

    • Age 55 or over, or
    • A surviving spouse, or
    • A disabled person as defined by Regulation.

    There is an initial fee of $60 and an annual renewal fee of $10 charged by the Provincial Tax Deferment Branch. You must have a minimum 25% equity in the property. Interest is charged at 2% below the bank prime rate.

    How do I qualify for tax deferment? Click here to download the guide.

    Click here for Application and Agreement for Deferment of Property Taxes

    2. Families with Children Program:

    • If you are providing financial support for a dependent child who was under 18 years of age at any time during the year.

    There is no initial fee or annual renewal fee for the Families with Children Deferment Program. You must have a minimum 15% equity in the property. Interest is charged at the bank prime rate.

    In either of these programs, the Province pays your current year property taxes on your behalf, and the amount is a loan from the Province. Interest will be charged on the loan and a lien will be registered at the Land Titles Office to record the Province's loan interest. The loan may be repaid in full or in part at any time. To qualify, all arrears taxes must first be paid in full.

    How do I qualify for tax deferment? Click here to download the guide.

    Click here for Application and Agreement for Deferment of Property Taxes - Families with Children under 18 years of age.


    If you currently have an existing agreement to defer your property taxes, you will receive a Renewal Application in the mail from the Provincial Tax Deferment Branch. If you have not received the renewal form, you may click here for a Renewal Application.

    For more information, please call the City's Tax Department, 604-527-4550 or the BC Tax Deferment Branch, 1-800-663-7867.
  • To make paying utility bill and property taxes as convenient as possible, the following options are available:

    • Online and telephone banking - please contact your financial institution for further information (scroll down for options)
    • By mail or in person at:

    511 Royal Avenue, New Westminster, BC, V3L 1H9

    Office Hours:
    Monday, 8:00 am - 7:00pm
    Tuesday to Friday, 8:00 am to 5:00 pm

    After hours payments may be dropped off in the City Hall drop-off box located at the north entrance of City Hall.

    • INTERAC Bank Debit Card at City Hall (please ensure your debit card daily transaction limit is sufficient before presenting card for use). We do not accept credit cards for the payment of property taxes or utilities.
    • At any chartered bank and participating trust companies, credit unions and at automated banking machines. Payments after the tax due date may be made at City Hall only.
    • Queensborough Community Centre:

      For office hours call 604-525-7388
      Please be sure to bring your current year Tax Notice with you.

    • Pre-authorized Payment (for Property Taxes and Residential Flat Rate Utilities only). Allows you to prepay next year's taxes and residential flat rate utilities by automatic monthly withdrawals from your bank account. More information and a printable application form are available here.
    • By telephone and internet banking service. Please contact your bank or financial institution with your folio / account number.
  • You can use the links below to pay through your financial institution's website. If you have questions regarding how to set up this option, please contact your bank.

    Bank of Montreal
    Coast Capital Savings
    G&F Financial
    RBC Royal Bank
    Scotia Bank
    TD Canada Trust
    Westminster Savings


    Credit cards are NOT ACCEPTED for property taxes or utility bills.

  • Any property with delinquent taxes will be sold at the City's annual tax sale unless the delinquent taxes, with interest, are sooner paid. The City is obliged to hold the annual tax sale each year on the last Monday of September (or if this is a holiday, on the next Monday which is not a holiday). It is held at 10:00 a.m. at City Hall located at 511 Royal Avenue, New Westminster, B.C. Taxes become delinquent on January 1 of the second year following the year in which the taxes were billed.

    The list of properties that may be available for sale will be published in the local newspapers on two separate dates, the last publication being not less than 3 days or more than 10 days before the date of the tax sale. A final list of the properties still available for sale will be distributed at the time of the tax sale.

    The sale is a public auction with the successful bid being the highest bid above the upset price. The upset price is the total of all outstanding taxes plus penalties, interest and costs.

    We will require payment of the full amount of the successful bid price by certified cheque, cash or money order at the time of sale.

    The owner of the property, or any registered charge holder, will be notified of the sale of the property for taxes. They have a period of 12 months to redeem the property by paying the outstanding taxes. Only at the end of the redemption period, if the property has not been redeemed will title pass to the successful bidder. If the property is redeemed, all of the amounts paid to the City by the successful bidder will be returned with interest at the rate prescribed under section 11(3) of the Taxation (Rural Area) Act.

    The successful bidder has only limited legal rights to the property during the redemption period. The registered owner continues to have use and enjoyment of the property.

    The successful purchaser of tax sale property that results in transfer of title at the end of the redemption period will be required to pay any property purchase taxes and goods and services taxes which may apply to the sale. The effect of the tax sale is to also act as a quit claim in favour of the purchaser of all mortgages registered against the property.


  • By mail or in person at:
    511 Royal Avenue
    New Westminster, BC
    V3L 1H9

    By phone at: 604-527-4550
    By fax at: 604-521-3895

    City Hall hours of operation:
    Mondays: 8:00 am – 7:00 pm
    Tuesdays – Fridays: 8:00 am – 5:00 pm
    (excluding holidays)