Contact Info

For more information about the advanced metering infrastructure project, please direct your inquiries accordingly:

General AMI Information
Contact New Westminster Electric Utility: 
E: 
P: 604-515-3750
Monday-Friday, 8:00 am to 4:00 pm

Utility Bill Information
Contact City of New Westminster Finance department:
E:
P: 604-527-4555
Monday-Friday, 8:30 am to 4:30 pm

Meter Exchange or Installation Inquiries
Contact KTI Utility Services:
P: 1-833-543-8807
Monday-Friday, 5:00 am to 5:00 pm PST

  • Report a power outage: 604-239-6100
    General inquiries: 604-515-3750
    Billing and payments: 604-527-4555