Contact Us

City of New Westminster

511 Royal Avenue
New Westminster, BC V3L 1H9
604-521-3711
604-521-3895

Hours of operation

Please note that City Hall is currently closed to the public and can only be accessed by appointment.
City Hall is closed to the public and some services are being provided by appointment only. Please call 604-521-3711 to book an appointment.
After-Hours & Emergency Contacts  
Police/Fire/Ambulance: 9-1-1 Emergency Situations Only

WATER, SEWER, DRAINAGE, STREETS, SIDEWALKS:
Engineering Operations
Engineering Operations After Hours


604-526-4691
604-526-4691

Electrical Utility - Report a Power Outage

604-239-6100

Gas Leaks and Odours: 9-1-1 then call Fortis BC 1-800-663-9911
Animal Services
Animal Services After Hours
Aggressive Dogs After Hours

 
604-519-2008
604-526-4691
604-525-5411 (NWPD non-emergency)

 

 

Mayor and Council
  • Mayor
    Jonathan X. Coté
    604-527-4522
  • Councillor
    Chinu Das
    604-202-8563
  • Councillor
    Patrick Johnstone
    604-679-6784
  • Councillor
    Jaimie McEvoy
    604-522-9114
  • Councillor
    Nadine Nakagawa
    604-202-9034
  • Councillor
    Chuck Puchmayr
    604-356-4570
  • Councillor
    Mary Trentadue
    778-773-2390
Chief Administrative Officer & Department Directors
  • Chief Administrative Officer
    Lisa Spitale
  • Chief Librarian
    Julie Spurrell
  • Chief of Police (Acting)
    Dave Jansen
  • Director of Development Services
    Emilie Adin
  • Director of Engineering
    Jim Lowrie
  • Chief Financial Officer
    Colleen Ponzini
  • Director of Human Resources
    Richard Fong
  • Director of Parks & Recreation
    Dean Gibson
  • Fire Chief
    Tim Armstrong
  • General Manager of Electric Utility
    Rob Carle
Anvil Centre
  • General Inquiries
    604-515-3830
Communications
  • Communications Department
    604-527-4688
Development Services/Bylaw Enforcement
  • Business Licenses
    604-527-4565
  • Bylaw Enforcement
    604-527-4657
  • Planning Division
    604-527-4532
  • Building & Plumbing Division
    604-527-4580
Economic Development
  • Economic Development Office
    604-527-4536
Electrical Utility
  • Report a Power Outage
    604-239-6100
  • General Inquiries
    604-515-3750
  • Billing and Payments
    604-527-4555
Engineering
  • General Inquiries
    604-527-4592
  • Engineering Operations
    604-526-4691
  • Animal Services
    604-519-2008
  • Garbage & Recycling
    604-526-4691
  • Parking
    604-519-2010
  • Recycling Depot
    604-968-4208
Finance
  • General Inquiries
    604-527-4606
  • Collections Manager
    604-527-4646
  • Utilities
    604-527-4555
  • Accounts Payable
    604-515-3761
  • Property Tax Inquiry
    604-527-4550
  • Purchasing
    604-515-3770
Human Resources
  • General Inquiries
    604-527-4605
Legislative Services
  • Legislative Services
    604-527-4523
Library
  • Main Branch
    604-527-4660
  • Queensborough Branch
    604-636-4450
Parks & Recreation
  • Administration
    604-527-4567
  • Canada Games Pool
    604-526-4281
  • Centennial Community Centre
    604-777-5100
  • Century House
    604-519-1066
  • Moody Park Arena
    604-525-5301
  • Queensborough Community Centre
    604-525-7388
  • Queen’s Park Arena
    604-777-5111
  • Seniors Services
    604-519-1061
  • Youth Services
    604-515-3801
Public Safety
  • Emergency Management Office
    604-515-3797
  • Fire Department
    General Inquiries 604-519-1000
  • Fire Department
    Non-Emergency 604-215-4842
  • New Westminster Police Department
    Non-emergency 604-525-5411