Contact

Contact

When residents move in, which is expected in December 2026, BC Housing will provide a clear “who to call and when to call” contact card to neighbours and community groups. That card will include direct contact information for the housing provider, who will have staff on-site 24/7. A “neighbourhood inclusion table” is expected to be established too, so that any community concerns can be discussed and addressed proactively. A neighbourhood inclusion table is a group made up of representatives from BC Housing, the nonprofit housing provider, the City, and community. The group would meet on a regular basis.

Until that time, BC Housing can be contacted at .

For any issues arising off-site on public property, reach out to the City’s Community Liaison Officers, the Crises Response Outreach Team, or the Biohazard Removal Program, by calling 604-527-4502. For maintenance issues visit seeclickfix.com (which is also available as an app on your phone). For questions related to the City’s housing and homelessness programs, please contact .