Employee email

Your City email account contains important communication about staff events, personnel changes, pay stubs, and more.

How to access your email when you are not using a City-owned computer or smart device:

1. Multifactor authentication (MFA) must be set up before you attempt to access this service from a personal device. Click here to learn more.
2. Log on to webmail with your network username and password
3. Log out of webmail if you're using a shared computer. Leaving it open will potentially allow others to access your City email
4. If using a public computer delete the browsing history to ensure your privacy and confidentiality

Note: you are not expected to respond to work emails outside of your scheduled work time.

• webmail.newwestcity.ca
• Webmail instructions