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Employee Portal

Welcome to the City of New Westminster's employee portal. This is where you'll find links and instructions for accessing important tools like your email and the staff intranet (the Hub). 

This is also where you can reset your password if you have forgotten it or it has expired. Reminder: you will be prompted to change your password every three months for security. 

    • Internal Employment Opportunities

      Interested in applying for a new opportunity with the City? Visit the link below to see what's currently available.

    • Multifactor Authentication (MFA)

      MFA has now been enabled for all employees, allowing anyone to access the Hub, Teams, etc., from anywhere, with any device. 

      Please note: You will only be prompted for MFA verification (authentication app, etc.) if you are not using a City-issued device. 

      If you have not yet set up MFA, please go to https://mysignins.microsoft.com/ and log in with your City provided username (email address) and password, and follow the prompts for set up.

      If you are using the remote access system, please ensure you choose the Authenticator App as one of your options. If you need further information, please contact the Help Desk.

    • The Hub (staff intranet)

      Current City of New Westminster employees can now access the Hub from anywhere, at any time through any device. To access the employee intranet (the Hub) from a personal computer, phone, or tablet:

      1. Multifactor authentication (MFA) must be set up before you attempt to access this service from a personal device. Click here to learn more.
      2. Sign in to the Hub with your network username and password
      3. If using a shared computer, sign out of SharePoint when you're finished. This option is available by clicking your profile image/initials at the top right of the screen

    • Employee email

      Your City email account contains important communication about staff events, personnel changes, pay stubs, and more.

      How to access your email when you are not using a City-owned computer or smart device:

      1. Multifactor authentication (MFA) must be set up before you attempt to access this service from a personal device. Click here to learn more.
      2. Log on to webmail with your network username and password
      3. Log out of webmail if you're using a shared computer. Leaving it open will potentially allow others to access your City email
      4. If using a public computer delete the browsing history to ensure your privacy and confidentiality

      Note: you are not expected to respond to work emails outside of your scheduled work time.

    • Password reset

      If you have forgotten your network password, you can reset it using from the login page.

    • E-mail:
      General Inquiries: 604-527-4605
      Fax: 604-527-4619