People keep defecating on my business' property. What should I do?
The City recommends posting signage with the nearest public washroom facilities. If the problems continue, you may wish to limit or restrict access to the area, consider trimming any overgrown landscaping or potential places where a person may be shielded from view, and consider motion-activated lighting improvements.
In addition, the Community Liaison Officer Program (CLOs) is able to receive reports of biohazardous waste, including human waste, and can pass along the report to the appropriate department. To report a sighting of human waste, please reach out to them by phone (you can call or text) or email.
- Call or text: 672-963-3142
- Email: crisesresponse@newwestcity.ca
Learn more about the CLO program, which is part of the Crises Response Pilot Project.
If you are a qualifying Downtown New Westminster business that is participating in the Biohazard Waste Removal Program, you may also report waste to Engineering Operations by phone or via email:
Please note that the phone line is monitored from 7:30am to 4pm weekdays.