1. Will I be charged a fee if I cancel a rental booking?
Depending on the rental and cancellation notice given, the fee may be refundable, partly refundable or non-refundable. There may also be refund restrictions and cancellations fees with some rental bookings.
2. I rented some equipment from Parks and Recreation but didn’t use it. Can I get a refund?
Equipment rentals are not eligible for refunds.
3. I booked a picnic shelter but the weather looks rainy, can I get a refund?
Picnic shelter fees are non-refundable unless the space is rebooked.
If less than 7 days cancellation notice is provided, refunds are not provided.