1. I have a credit balance greater than $50 on my account, is it available to be used for any department purchase anytime?
Many account credits have been moved from our old software application to our new application. If your credits was moved, it is available for your use. If is was not moved, your credit is available for a refund.
2. I have a credit balance less than $50 on my account, is it available to use for any department purchase anytime?
Account credits will be available for any department purchase for up three years. If your credit is over three years old and under $50, it is subject to our Recognition Policy and will not be available to you.